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For Companies At a Glance
- Tasks: Manage client relationships and drive account renewals and upsell revenue.
- Company: Leading SaaS recruitment company in York with a focus on growth.
- Benefits: Competitive salary, performance bonuses, and flexible working environment.
- Why this job: Make a real impact by advising clients and driving their success.
- Qualifications: Over 2 years of B2B SaaS Customer Success experience required.
- Other info: Join a dynamic start-up environment with great career potential.
The predicted salary is between 36000 - 60000 £ per year.
A leading SaaS recruitment company in York seeks a Customer Success Manager to manage valuable client relationships worth £600k ARR. You will own account renewals, upsell revenue, and provide strategic advice to clients across various sectors.
The ideal candidate has over 2 years of experience in B2B SaaS Customer Success and a proven track record in a start-up environment.
This role offers a competitive salary of £45,000, performance bonuses, and a flexible working environment.
Strategic Customer Success Manager — Scale‐up Growth & Ownership employer: Abr Talent L Customer Success Recruitment For Start-Up & Scale-Up Saas Businesses
Contact Detail:
Abr Talent L Customer Success Recruitment For Start-Up & Scale-Up Saas Businesses Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Customer Success Manager — Scale‐up Growth & Ownership
✨Tip Number 1
Network like a pro! Reach out to people in the industry on LinkedIn or attend local meetups. Building relationships can lead to job opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their pain points and think about how you can provide strategic advice to help them succeed.
✨Tip Number 3
Showcase your achievements! Be ready to discuss specific examples of how you've driven account renewals and upsell revenue in your previous roles. Numbers speak volumes!
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for passionate individuals who want to make an impact in the SaaS space. Your next big opportunity could be just a click away!
We think you need these skills to ace Strategic Customer Success Manager — Scale‐up Growth & Ownership
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Strategic Customer Success Manager role. Highlight your B2B SaaS experience and any achievements in managing client relationships, as this will show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about customer success and how your background makes you the perfect candidate for this role. Be specific about your successes in account renewals and upselling.
Showcase Your Strategic Thinking: In your application, don’t forget to demonstrate your strategic mindset. Share examples of how you've provided valuable advice to clients in the past and how you’ve contributed to their growth. We love seeing candidates who think outside the box!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Abr Talent L Customer Success Recruitment For Start-Up & Scale-Up Saas Businesses
✨Know Your Numbers
Before the interview, brush up on your metrics and achievements. Be ready to discuss how you've managed client accounts worth significant revenue, like £600k ARR, and share specific examples of account renewals and upsell successes.
✨Understand the SaaS Landscape
Familiarise yourself with the current trends in the B2B SaaS industry. This will help you provide strategic advice during the interview and demonstrate your knowledge of various sectors that the company serves.
✨Showcase Your Start-Up Experience
Since the role requires a proven track record in a start-up environment, prepare to discuss your adaptability and how you've thrived in fast-paced settings. Share stories that highlight your ownership of projects and your ability to drive customer success.
✨Prepare Thoughtful Questions
At the end of the interview, have some insightful questions ready. Ask about the company's growth plans or how they measure customer success. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
