ABR Talent is seeking a Senior Customer Success Leader to take ownership of a scaled CS function. You will lead two Customer Success Managers and drive adoption, retention and expansion across a £4-5M ARR portfolio of ~1,000 customers.
You will be the senior voice in customer conversations, coaching your team while influencing executive stakeholders and setting the standard for commercial Customer Success.
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Strategic Customer Success Lead - £4-5M ARR Portfolio employer: ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Join a dynamic and rapidly growing PE-backed Regulatory Technology business that is not only committed to reaching ambitious financial goals but also prioritises the development of its employees. With a strong focus on a data-driven Customer Success function, you will have access to cutting-edge technology and resources, fostering a culture of collaboration and continuous improvement. This role offers significant opportunities for professional growth, as you lead a team and engage directly with senior stakeholders, making a tangible impact on customer outcomes and the company's success.
Contact Details:
ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Recruitment Team
