ABR Talent is seeking a senior Customer Success Leader in the United Kingdom to take ownership of a scaled CS function and drive commercial outcomes across a £4–5M ARR portfolio spanning nearly 1,000 customers. You will mentor two CS Managers, influence senior stakeholders and lead strategic conversations with customers.
You will partner with Account Management to maximise renewals and usage, proactively identify risks, and guide a data-driven, outcome-focused approach across the customer
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Executive Head of Scaled Customer Success & Growth in Stockport employer: ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Join a dynamic and rapidly growing PE-backed Regulatory Technology business that is not only committed to reaching ambitious financial goals but also prioritises the development of its employees. With a strong focus on a data-driven Customer Success function, you will have access to cutting-edge technology and resources, fostering a culture of collaboration and continuous improvement. This role offers significant opportunities for professional growth, as you lead a team and engage directly with senior stakeholders, making a tangible impact on customer outcomes and the company's success.
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ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Recruitment Team
