ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses is seeking a senior leader to define and scale the Customer Success function. You will lead two CS Managers, drive adoption, and influence commercial outcomes across a £4-5M ARR portfolio with nearly 1,000 customers.
You will be the senior voice in executive conversations, shaping strategy, mitigating risk and partnering across Customer Success, Account Management and Marketing to maximise renewals and revenue
#J-18808-Ljbffr
Senior Customer Success Leader - Growth & Retention in Slough employer: ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Join a dynamic and rapidly growing PE-backed Regulatory Technology business that is not only committed to reaching ambitious financial goals but also prioritises the development of its employees. With a strong focus on a data-driven Customer Success function, you will have access to cutting-edge technology and resources, fostering a culture of collaboration and continuous improvement. This role offers significant opportunities for professional growth, as you lead a team and engage directly with senior stakeholders, making a tangible impact on customer outcomes and the company's success.
Contact Details:
ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Recruitment Team
