At a Glance
- Tasks: Manage relationships with top brands, driving engagement and value through innovative digital content.
- Company: Dynamic MarTech company with a focus on AI-driven solutions for global brands.
- Benefits: Competitive salary, hybrid working, healthcare, 28 days leave, and a bonus.
- Other info: Exciting growth opportunities in a supportive, ego-free environment.
- Why this job: Join a fast-growing team and make a real impact in the MarTech space.
- Qualifications: Experience in SaaS, client-facing roles, and a passion for data-driven storytelling.
The predicted salary is between 65000 - 65000 £ per year.
The Company
- An innovative Mar Tech solution working with some of the most recognised logos across the globe!
- A growing, AI led product range driving client stickiness and expansion.
- Big growth plans, in new and existing territories.
The Opportunity
This awesome company works with brands you see every day, helping them engage and convert more consumers with exciting and engaging digital content.
Focused on some of the biggest consumer brands on the planet, you'll own the day-to-day relationship across a portfolio of high-value accounts with a total ARR around £1mil.
Working alongside your commercial counterpart, you'll focus on platform usage, adoption and achieving genuine, tangible value.
The Ideal Candidate
- Previous experience in working within a Saa S business within a client facing, relationship led role. (Customer Success, Client Relationship, Account Management)
- A well-versed approach to high-touch, enterprise account management.
- Previous experience within the Mar Tech or Adtech space – or working with compatible decision makers (Marketing, brand, content)
- Data savvy and able to tell a story to create value.
- Experience using Customer Success Platforms such as Planhat, Gainsight or Churnzero is valuable.
- Self-motivated and able to work autonomously with experience in a start or scale up environment.
• The desire to learn and improve. No egos here!
The Package
- Base up to £65k with a 20% bonus.
- Hybrid office working.
- Healthcare and dental care.
- 28 Days annual leave.
And more!
Customer Success Manager in Slough employer: ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Join a dynamic and rapidly growing PE-backed Regulatory Technology business that is not only committed to reaching ambitious financial goals but also prioritises the development of its employees. With a strong focus on a data-driven Customer Success function, you will have access to cutting-edge technology and resources, fostering a culture of collaboration and continuous improvement. This role offers significant opportunities for professional growth, as you lead a team and engage directly with senior stakeholders, making a tangible impact on customer outcomes and the company's success.
Contact Details:
ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Recruitment Team
