ABR Talent is helping a fast-growing Regulatory Technology business scale its Customer Success function. You will lead two Customer Success Managers and shape how a modern scale CS organisation operates, influencing commercial outcomes across a £4-5M ARR portfolio and almost 1,000 customers.
In this senior leadership role you’ll coach the team, own strategy, health and performance, and run executive customer meetings and business reviews.
#J-18808-Ljbffr
Head of Scaled Customer Success: Drive £4-5M ARR in Sheffield employer: ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Join a dynamic and rapidly growing PE-backed Regulatory Technology business that is not only committed to reaching ambitious financial goals but also prioritises the development of its employees. With a strong focus on a data-driven Customer Success function, you will have access to cutting-edge technology and resources, fostering a culture of collaboration and continuous improvement. This role offers significant opportunities for professional growth, as you lead a team and engage directly with senior stakeholders, making a tangible impact on customer outcomes and the company's success.
Contact Details:
ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Recruitment Team