ABR Talent is seeking a senior Customer Success leader to take ownership of a scaled CS function. You’ll lead two CSMs, drive strategy and health for a £4–5M ARR portfolio across nearly 1,000 customers, and steer executive conversations to secure commercial outcomes.
You’ll be a visible, customer-facing leader, coaching your team and partnering with Account Management to maximise retention and renewals while using data to spot risk and opportunity.
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Senior Leader, Scaled Customer Success & Revenue Growth employer: ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Join a dynamic and rapidly growing PE-backed Regulatory Technology business that is not only committed to reaching ambitious financial goals but also prioritises the development of its employees. With a strong focus on a data-driven Customer Success function, you will have access to cutting-edge technology and resources, fostering a culture of collaboration and continuous improvement. This role offers significant opportunities for professional growth, as you lead a team and engage directly with senior stakeholders, making a tangible impact on customer outcomes and the company's success.
Contact Details:
ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Recruitment Team
