At a Glance
- Tasks: Lead a team to drive customer success and revenue growth across a diverse portfolio.
- Company: Dynamic RegTech business in the UK with a focus on innovation.
- Benefits: Competitive salary, leadership opportunities, and a chance to shape customer success strategies.
- Other info: Join a fast-paced environment with opportunities for professional growth.
- Why this job: Be the voice of customer success and make a significant impact on a large customer base.
- Qualifications: Proven experience in customer success leadership and strong coaching skills.
The predicted salary is between 40500 - 49500 £ per year.
RegTech business in the United Kingdom seeks a senior Customer Success leader to define how a modern scaled CS organisation operates, leading two Customer Success Managers and driving commercial outcomes across a £4-5M ARR portfolio. You will be the senior customer-facing voice, coaching the team while engaging in executive conversations to drive adoption, retention and revenue growth across this 1,000-customer base.
Senior Director, Scaled Customer Success employer: ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Join a dynamic and rapidly growing PE-backed Regulatory Technology business that is not only committed to reaching ambitious financial goals but also prioritises the development of its employees. With a strong focus on a data-driven Customer Success function, you will have access to cutting-edge technology and resources, fostering a culture of collaboration and continuous improvement. This role offers significant opportunities for professional growth, as you lead a team and engage directly with senior stakeholders, making a tangible impact on customer outcomes and the company's success.
Contact Details:
ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Recruitment Team