Senior Customer Success Leader - Scale & Revenue Impact

Senior Customer Success Leader - Scale & Revenue Impact

Full-Time 54000 - 66000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a dynamic Customer Success team and drive strategic outcomes for a diverse customer portfolio.
  • Company: ABR Talent, a recruitment specialist for innovative SaaS start-ups and scale-ups.
  • Benefits: Competitive salary, career growth opportunities, and the chance to shape customer success strategies.
  • Other info: Join a vibrant team focused on scaling success in the SaaS industry.
  • Why this job: Make a significant impact on customer relationships and business growth in a fast-paced environment.
  • Qualifications: Proven experience in customer success leadership and strong coaching skills.

The predicted salary is between 54000 - 66000 £ per year.

ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses is seeking a senior Customer Success leader in the United Kingdom. You will take the lead for a scaled CS function, coaching two Customer Success Managers while driving executive-level customer conversations and strategic outcomes.

You’ll influence commercial outcomes across a £4-5M ARR portfolio of almost 1,000 customers, stepping beyond dashboards to provide visible leadership, accountability and data-driven.

Senior Customer Success Leader - Scale & Revenue Impact employer: ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses

Join a dynamic and rapidly expanding scale-up that is redefining the SaaS landscape, offering a unique opportunity for a Customer Success Manager to thrive in a supportive and flexible work environment. With a focus on digital engagement and a commitment to employee well-being, the company provides competitive salaries, wellness benefits, and share options, all while fostering a culture that values work-life balance and personal growth. This role not only allows you to leverage your skills in a meaningful way but also positions you at the forefront of innovative customer strategies within a globally recognised organisation.

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Contact Details:

ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Recruitment Team

We think you need these skills to ace Senior Customer Success Leader - Scale & Revenue Impact

Leadership
Coaching
Customer Success Management
Strategic Thinking
Data-Driven Decision Making
Commercial Acumen
Executive Communication