Unknown is seeking a senior Customer Success leader to define how a modern scaled CS function operates and to lead two Customer Success Managers. You will be a visible, customer-facing leader driving adoption and commercial outcomes across a £4-5M ARR portfolio of nearly 1,000 customers.
This role requires credibility to lead strategic customer conversations, coach the team and set the standard for commercial Customer Success, moving beyond dashboard management.
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Senior Customer Success Leader — £4-5M ARR Strategy Growth employer: ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Join a dynamic and rapidly growing PE-backed Regulatory Technology business that is not only committed to reaching ambitious financial goals but also prioritises the development of its employees. With a strong focus on a data-driven Customer Success function, you will have access to cutting-edge technology and resources, fostering a culture of collaboration and continuous improvement. This role offers significant opportunities for professional growth, as you lead a team and engage directly with senior stakeholders, making a tangible impact on customer outcomes and the company's success.
Contact Details:
ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Recruitment Team
