ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses seeks a senior Customer Success leader to shape the scaled CS function and mentor two Managers. You will drive adoption, renewals and commercial outcomes across a £4-5M ARR portfolio of almost 1,000 customers.
You'll engage in executive customer conversations, coach your team, and set the standard for customer value, retention and ARR growth, balancing strategic leadership with hands-on customer engagement.
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Senior Customer Success Lead — Scale & Revenue employer: ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Join a dynamic and rapidly growing PE-backed Regulatory Technology business that is not only committed to reaching ambitious financial goals but also prioritises the development of its employees. With a strong focus on a data-driven Customer Success function, you will have access to cutting-edge technology and resources, fostering a culture of collaboration and continuous improvement. This role offers significant opportunities for professional growth, as you lead a team and engage directly with senior stakeholders, making a tangible impact on customer outcomes and the company's success.
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ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Recruitment Team
