ABR Talent is partnering with a PE-backed RegTech SaaS business to recruit a senior Customer Success Leader for a £4-5M ARR portfolio. You will lead two Customer Success Managers, drive adoption, and secure renewal and growth through strategic customer conversations.
You will coach the team, own portfolio health, and partner with Account Management to optimize churn and expansion. A data-led, commercial CS mindset is essential for success.
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Senior CS Leader, Scaled SaaS (£4-5M ARR) in Portsmouth employer: ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Join a dynamic and rapidly growing PE-backed Regulatory Technology business that is not only committed to reaching ambitious financial goals but also prioritises the development of its employees. With a strong focus on a data-driven Customer Success function, you will have access to cutting-edge technology and resources, fostering a culture of collaboration and continuous improvement. This role offers significant opportunities for professional growth, as you lead a team and engage directly with senior stakeholders, making a tangible impact on customer outcomes and the company's success.
Contact Details:
ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Recruitment Team
