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- Tasks: Lead customer implementations and manage delivery for a cutting-edge AI solution.
- Company: Fast-growing scale-up transforming supplier sustainability with strong investor backing.
- Benefits: Competitive salary, remote work, and exciting annual get-togethers across Europe.
- Other info: Great career growth opportunities and a focus on work-life balance.
- Why this job: Join a dynamic team and make a real impact in a fast-paced environment.
- Qualifications: Experience in project management or customer onboarding, preferably in tech or SaaS.
The predicted salary is between 55000 - 55000 £ per year.
Fast-growing scale-up transforming how organisations manage supplier sustainability, quality, and compliance. Privately owned, strong investor backing and working with globally recognised brands. Exciting growth plans over the next 18 months, targeting new markets and double revenue growth.
The Opportunity:
- Lead customer implementations from post sale through to go-live, managing delivery against defined goals, while orchestrating data, integrations, and system configuration.
- Key to the role is enabling customers to activate the solution within their procurement tech setup, connecting systems, aligning data, and embedding AI-driven capabilities to automate workflows and enhance operations.
- Work closely with customers and key senior stakeholders to drive time-to-value, adoption, and long-term impact in this AI-backed solution.
The Ideal Candidate:
- Experience in project management, customer onboarding, or a similar role, preferably in a SaaS or technology-driven environment.
- Demonstrated success in managing customer relationships and delivering projects on time and to plan.
- Experience with change management and driving customer adoption of new technologies.
- Strong project management skills with proficiency in tools such as Jira, Hubspot, and LMS platforms, or similar tools.
- PMP, PRINCE2, or other project management certifications.
- High-energy, resilient, and energetic; thrives in a fast-moving, scale-up environment.
- Commercially aware and able to identify opportunities for growth within the onboarding process.
- Experience within procurement/supply chain or working with procurement/supply chain teams/departments.
The Package:
- Base salary up to £55k.
- UK remote working with a real focus on separating work time and personal time!
- Multiple annual get-togethers that could be anywhere in Europe!
Onboarding Specialist employer: ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Contact Detail:
ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onboarding Specialist
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. We can’t stress enough how important it is to make connections that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show them you’re not just a fit for the role, but also for their team. Tailor your answers to reflect their values and goals!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. We believe that the more comfortable you are speaking about your experience, the better you’ll perform when it counts.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can set you apart from other candidates. We recommend mentioning something specific from your conversation to keep you fresh in their minds.
We think you need these skills to ace Onboarding Specialist
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Onboarding Specialist role. Highlight your experience in project management and customer onboarding, especially in a tech-driven environment. We want to see how your skills align with our exciting growth plans!
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you’ve successfully managed customer relationships or delivered projects on time. We love seeing quantifiable results that demonstrate your impact in previous roles!
Be Authentic: Let your personality shine through in your application. We’re looking for high-energy, resilient individuals who thrive in fast-paced environments. Share your passion for technology and how you can contribute to our mission at StudySmarter!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you don’t miss out on any updates about your application status. We can’t wait to hear from you!
How to prepare for a job interview at ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
✨Know Your Stuff
Make sure you understand the company's mission and how they transform supplier sustainability and compliance. Familiarise yourself with their AI-driven solutions and think about how your experience in project management or customer onboarding can contribute to their goals.
✨Showcase Your Project Management Skills
Be ready to discuss specific examples of how you've successfully managed customer relationships and delivered projects on time. Highlight your proficiency with tools like Jira and Hubspot, and be prepared to explain how these have helped you in previous roles.
✨Emphasise Change Management Experience
Since driving customer adoption of new technologies is key, share instances where you've successfully navigated change management. Talk about strategies you've used to help customers embrace new systems and how you ensured a smooth transition.
✨Bring Energy and Enthusiasm
This role thrives in a fast-paced environment, so let your high energy shine through during the interview. Show your passion for the industry and the potential for growth within the onboarding process. A positive attitude can make a big difference!