ABR Talent is facilitating a leadership role for a scaled Customer Success function within a fast-growing SaaS business. You will lead two Customer Success Managers, own the strategy and health of a £4-5M ARR portfolio, and drive executive-level customer conversations to secure renewals and expansion.
You will act as the senior voice in customer conversations, partnering with Account Management and cross-functional teams to maximise retention and revenue growth.
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Senior Director, Scaled Customer Success in Newcastle upon Tyne employer: ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Join a dynamic and rapidly growing PE-backed Regulatory Technology business that is not only committed to reaching ambitious financial goals but also prioritises the development of its employees. With a strong focus on a data-driven Customer Success function, you will have access to cutting-edge technology and resources, fostering a culture of collaboration and continuous improvement. This role offers significant opportunities for professional growth, as you lead a team and engage directly with senior stakeholders, making a tangible impact on customer outcomes and the company's success.
Contact Details:
ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Recruitment Team
