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For Companies At a Glance
- Tasks: Own and grow strategic enterprise accounts, driving relationships and account growth.
- Company: Leading Health-Tech company recognised as a top UK workplace.
- Benefits: Competitive salary, bonus, remote work, medical care, and generous leave.
- Why this job: Join during an exciting transformation and make a real impact in healthcare.
- Qualifications: Strong SaaS experience in Account Management and proven success with enterprise accounts.
- Other info: Fully remote role with opportunities for professional growth and influence.
The predicted salary is between 80000 - 90000 £ per year.
The Company: Leaders in the Health-Tech space with an AI backed solution supporting a huge global client base! Well-established, but going through an exciting transformation phase! A great time to join! A Times recognised "UK Best Place to Work".
The Opportunity: This is a senior, customer-facing role focused on owning and growing a small number of strategic enterprise accounts worth around £5mil ARR. You'll have no direct reports, but carry significant influence due to the critical portfolio you own. How you manage internal stakeholders is just as important as how you manage external stakeholders! You'll act as the primary commercial and strategic partner to your customers, responsible for deepening relationships, protecting against competitive pressure, and driving year-on-year account growth. Lead structured QBRs, spend time with customers each month, and work closely with internal product, onboarding, and support teams to ensure customers see tangible value from new releases. As the business becomes more product-focused, you'll play a key role in gathering feedback, influencing adoption, and shaping how customers engage with the product and its development.
The Ideal Candidate:
- Strong SaaS background in Account Management, Customer Success, or Technical Account Management
- Proven experience managing large, complex enterprise accounts
- Experience and a successful record of driving retention, growth, and relationship depth
- Confident, credible, and comfortable holding the room with senior stakeholders
- Resilient and adaptable, able to operate through product change, shifting priorities, and evolving solutions
- Strong internal and external stakeholder management skills
- Experience managing accounts at scale across multiple locations or business units
- Involvement in tenders, proposals, or complex commercial negotiations
- Background in the healthcare or medical space, or supporting clients in the healthcare or medical space
- Technical Account Manager or product-adjacent experience is valuable
The Package: £80k–£90k base salary plus 25% bonus. Fully remote within the UK. Medical care. Increased pension. 26 days annual leave plus paid volunteer days.
Account Director in Newcastle upon Tyne employer: Abr Talent L Customer Success Recruitment For Start-Up & Scale-Up Saas Businesses
Contact Detail:
Abr Talent L Customer Success Recruitment For Start-Up & Scale-Up Saas Businesses Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Director in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections in the health-tech space and let them know you're on the lookout for an Account Director role. Personal referrals can make all the difference, so don’t be shy about asking for introductions.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their products, recent news, and how they position themselves in the market. This will help you tailor your answers and show that you’re genuinely interested in being part of their transformation phase.
✨Tip Number 3
Practice your pitch! You’ll need to demonstrate your experience managing large accounts and driving growth. Create a compelling narrative around your past successes and how they relate to the role at hand. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you stand out, and applying directly shows your enthusiasm for the role. Plus, it’s a great way to get noticed by the hiring team!
We think you need these skills to ace Account Director in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Account Director. Highlight your experience with enterprise accounts and any relevant SaaS background. We want to see how you’ve driven growth and managed relationships in similar roles!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this position. Share specific examples of how you've influenced account growth and managed stakeholders effectively. We love a good story!
Showcase Your Achievements: When filling out your application, don’t just list your responsibilities—show us what you’ve achieved! Use metrics where possible to demonstrate your success in managing large accounts and driving retention. Numbers speak volumes!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Abr Talent L Customer Success Recruitment For Start-Up & Scale-Up Saas Businesses
✨Know Your Accounts Inside Out
Before the interview, dive deep into the accounts you'll be managing. Understand their history, challenges, and how your potential employer's solutions can add value. This will show your commitment and readiness to take on the role.
✨Showcase Your Stakeholder Management Skills
Prepare examples that highlight your experience in managing both internal and external stakeholders. Discuss how you've navigated complex relationships and driven account growth, as this is crucial for the Account Director position.
✨Be Ready for Product Discussions
Since the company is becoming more product-focused, brush up on their offerings and think about how you can influence customer engagement with these products. Be prepared to discuss how you would gather feedback and drive adoption.
✨Demonstrate Resilience and Adaptability
The role requires someone who can handle change effectively. Share stories from your past where you've successfully adapted to shifting priorities or product changes, showcasing your resilience and ability to thrive in dynamic environments.
