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- Tasks: Provide top-notch support for Microsoft 365 and Windows environments while handling service desk tickets.
- Company: Join a specialist recruitment agency with a high-performing support team.
- Benefits: Enjoy remote work, training, technical certifications, and generous holiday allowances.
- Why this job: Make a real difference in users' experiences while growing your IT skills.
- Qualifications: Over 12 months of IT support experience and good communication skills.
- Other info: Ideal for tech enthusiasts looking for career growth in a dynamic environment.
The predicted salary is between 28800 - 43200 £ per year.
A specialist recruitment agency seeks a Technical Support Engineer in Manchester. Join a high-performing support team focusing on Microsoft 365 and Windows environments. Ideal for candidates with over 12 months of experience in IT support, this remote-first role includes training, technical certifications, and generous holidays.
You will handle service desk tickets, support users, and contribute to projects, ensuring excellent communication and adherence to SLAs. A good understanding of networking fundamentals is beneficial.
Remote-First Cloud Support Engineer (Microsoft 365) in Manchester employer: Abr Talent L Customer Success Recruitment For Start-Up & Scale-Up Saas Businesses
Contact Detail:
Abr Talent L Customer Success Recruitment For Start-Up & Scale-Up Saas Businesses Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote-First Cloud Support Engineer (Microsoft 365) in Manchester
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the technical interview by brushing up on your Microsoft 365 knowledge. We recommend setting up a mock support scenario with a friend to practice your troubleshooting skills and communication style.
✨Tip Number 3
Show off your soft skills! During interviews, highlight your ability to communicate effectively and manage service desk tickets. We all know that great tech skills are important, but being a team player is just as crucial.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won’t find anywhere else.
We think you need these skills to ace Remote-First Cloud Support Engineer (Microsoft 365) in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft 365 and IT support. We want to see how your skills match the job description, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a perfect fit for our team. Keep it friendly and professional!
Showcase Your Communication Skills: Since you'll be supporting users and handling service desk tickets, it's crucial to demonstrate your communication skills in your application. We love candidates who can convey technical information clearly and effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Abr Talent L Customer Success Recruitment For Start-Up & Scale-Up Saas Businesses
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365 and Windows environments. Be ready to discuss specific issues you've resolved in the past and how you approached them. This will show your practical experience and problem-solving skills.
✨Showcase Your Communication Skills
Since this role involves supporting users, it's crucial to demonstrate your ability to communicate effectively. Practice explaining technical concepts in simple terms, as you'll need to do this with users who may not be tech-savvy.
✨Familiarise Yourself with Networking Fundamentals
Having a good understanding of networking basics can set you apart from other candidates. Brush up on key concepts like IP addressing, DNS, and troubleshooting connectivity issues, as these might come up during the interview.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and projects you'll be involved in. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
