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For Companies At a Glance
- Tasks: Lead customer implementations and manage delivery for a cutting-edge AI solution.
- Company: Fast-growing scale-up transforming supplier sustainability with strong investor backing.
- Benefits: Competitive salary, remote work, and exciting annual get-togethers across Europe.
- Why this job: Join a dynamic team and make a real impact in a fast-paced environment.
- Qualifications: Experience in project management or customer onboarding, preferably in tech or SaaS.
- Other info: Great career growth opportunities and a focus on work-life balance.
The predicted salary is between 55000 - 55000 £ per year.
Fast-growing scale-up transforming how organisations manage supplier sustainability, quality, and compliance. Privately owned, strong investor backing and working with globally recognised brands. Exciting growth plans over the next 18 months, targeting new markets and double revenue growth.
The Opportunity
Lead customer implementations from post sale through to go-live, managing delivery against defined goals, while orchestrating data, integrations, and system configuration. Key to the role is enabling customers to activate the solution within their procurement tech setup, connecting systems, aligning data, and embedding AI-driven capabilities to automate workflows and enhance operations. Work closely with customers and key senior stakeholders to drive time-to-value, adoption, and long-term impact in this AI-backed solution.
The Ideal Candidate
- Experience in project management, customer onboarding, or a similar role, preferably in a SaaS or technology-driven environment.
- Demonstrated success in managing customer relationships and delivering projects on time and to plan.
- Experience with change management and driving customer adoption of new technologies.
- Strong project management skills with proficiency in tools such as Jira, Hubspot, and LMS platforms, or similar tools.
- PMP, PRINCE2, or other project management certifications.
- High-energy, resilient, and energetic; thrives in a fast-moving, scale-up environment.
- Commercially aware and able to identify opportunities for growth within the onboarding process.
- Experience within procurement/supply chain or working with procurement/supply chain teams/departments.
The Package
Base salary up to £55k. UK remote working with a real focus on separating work time and personal time! Multiple annual get-togethers that could be anywhere in Europe!
Onboarding Specialist in London employer: Abr Talent L Customer Success Recruitment For Start-Up & Scale-Up Saas Businesses
Contact Detail:
Abr Talent L Customer Success Recruitment For Start-Up & Scale-Up Saas Businesses Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onboarding Specialist in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. We can’t stress enough how important it is to make connections that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show them you’re not just a fit for the role, but for their team too. Tailor your answers to reflect their values and goals!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. We believe that the more comfortable you are speaking about your experience, the better you’ll perform when it counts.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Onboarding Specialist in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in project management and customer onboarding. We want to see how your skills align with our fast-paced, tech-driven environment!
Showcase Relevant Experience: Don’t just list your previous jobs; explain how your past roles have prepared you for this position. If you've worked with procurement or supply chain teams, let us know how that experience will help you excel as an Onboarding Specialist.
Be Authentic: We love seeing the real you! Share your passion for technology and customer success in your application. Let us know why you're excited about the opportunity to work with us at StudySmarter.
Apply Through Our Website: For the best chance of getting noticed, make sure to apply directly through our website. It helps us keep track of applications and ensures you’re considered for the role!
How to prepare for a job interview at Abr Talent L Customer Success Recruitment For Start-Up & Scale-Up Saas Businesses
✨Know the Company Inside Out
Before your interview, dive deep into the company's mission, values, and recent achievements. Understanding how they transform supplier sustainability and compliance will help you connect your experience to their goals.
✨Showcase Your Project Management Skills
Be ready to discuss specific examples of how you've successfully managed customer onboarding or projects in the past. Highlight your proficiency with tools like Jira and Hubspot, and how these have helped you deliver results on time.
✨Demonstrate Change Management Experience
Prepare to talk about times when you've driven customer adoption of new technologies. Share strategies you used to overcome resistance and ensure a smooth transition, as this is key for the role.
✨Bring Energy and Enthusiasm
This company thrives in a fast-paced environment, so let your high energy shine through during the interview. Show them that you're not just a fit for the role, but also a great cultural match for their dynamic team.