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- Tasks: Own and grow strategic enterprise accounts, driving relationships and account growth.
- Company: Leading Health-Tech company recognised as a top UK workplace.
- Benefits: Competitive salary, bonus, remote work, medical care, and generous leave.
- Why this job: Join during an exciting transformation and make a real impact in healthcare.
- Qualifications: Strong SaaS experience in Account Management and proven success with enterprise accounts.
- Other info: Fully remote role with opportunities for professional growth and development.
The predicted salary is between 57600 - 64800 £ per year.
The Company: Leaders in the Health-Tech space with an AI backed solution supporting a huge global client base! Well-established, but going through an exciting transformation phase! A great time to join! A Times recognised “UK Best Place to Work”.
The Opportunity: This is a senior, customer-facing role focused on owning and growing a small number of strategic enterprise accounts worth around £5mil ARR. You’ll have no direct reports, but carry significant influence due to the critical portfolio you own. How you manage internal stakeholders is just as important as how you manage external stakeholders! You’ll act as the primary commercial and strategic partner to your customers, responsible for deepening relationships, protecting against competitive pressure, and driving year-on-year account growth. Lead structured QBRs, spend time with customers each month, and work closely with internal product, onboarding, and support teams to ensure customers see tangible value from new releases. As the business becomes more product-focused, you’ll play a key role in gathering feedback, influencing adoption, and shaping how customers engage with the product and its development.
The Ideal Candidate:
- Strong SaaS background in Account Management, Customer Success, or Technical Account Management
- Proven experience managing large, complex enterprise accounts
- Experience and a successful record of driving retention, growth, and relationship depth
- Confident, credible, and comfortable holding the room with senior stakeholders
- Resilient and adaptable, able to operate through product change, shifting priorities, and evolving solutions
- Strong internal and external stakeholder management skills
- Experience managing accounts at scale across multiple locations or business units
- Involvement in tenders, proposals, or complex commercial negotiations
- Background in the healthcare or medical space, or supporting clients in the healthcare or medical space
- Technical Account Manager or product-adjacent experience is valuable.
The Package: £80k–£90k base salary plus 25% bonus. Fully remote within the UK. Medical care. Increased pension. 26 days annual leave plus paid volunteer days.
Account Director in London employer: Abr Talent L Customer Success Recruitment For Start-Up & Scale-Up Saas Businesses
Contact Detail:
Abr Talent L Customer Success Recruitment For Start-Up & Scale-Up Saas Businesses Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Director in London
✨Tip Number 1
Network like a pro! Reach out to connections in the health-tech space and let them know you're on the lookout for opportunities. A friendly chat can lead to insider info or even a referral!
✨Tip Number 2
Prepare for those interviews! Research the company’s recent projects and challenges in the healthcare sector. This will help you showcase your knowledge and how you can add value to their team.
✨Tip Number 3
Showcase your success stories! Be ready to discuss specific examples of how you've driven account growth and managed relationships. Numbers speak volumes, so bring those metrics along!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Account Director in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Account Director. Highlight your SaaS experience and any relevant achievements in managing enterprise accounts. We want to see how you’ve driven growth and built relationships!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Share specific examples of how you've managed stakeholders and driven account success in the past.
Showcase Your Stakeholder Management Skills: Since this role involves significant internal and external stakeholder management, make sure to highlight your experience in this area. We love seeing how you’ve navigated complex relationships and influenced outcomes!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you into our system quickly. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Abr Talent L Customer Success Recruitment For Start-Up & Scale-Up Saas Businesses
✨Know Your Accounts Inside Out
Before the interview, dive deep into the accounts you'll be managing. Understand their history, challenges, and how the company's solutions can add value. This will show your potential employer that you're not just interested in the role, but also invested in the success of their clients.
✨Showcase Your Stakeholder Management Skills
Prepare examples that highlight your experience with both internal and external stakeholders. Discuss how you've successfully navigated complex relationships and driven growth in previous roles. This is crucial for a position that requires significant influence without direct reports.
✨Be Ready for Product Discussions
Since the company is becoming more product-focused, brush up on their offerings and think about how you can gather feedback from clients to influence product development. Be prepared to discuss how you've done this in the past or how you would approach it in this new role.
✨Demonstrate Resilience and Adaptability
The healthcare and tech industries are constantly evolving. Share stories that illustrate your ability to adapt to change and thrive under pressure. This will reassure the interviewers that you can handle the dynamic nature of the role and contribute positively during transformation phases.
