Senior Customer Success Leader - Scale & Revenue Growth in Leeds

Senior Customer Success Leader - Scale & Revenue Growth in Leeds

Leeds Full-Time No working from home possible
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ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses invites a seasoned Customer Success Leader to take the helm of a scaled CS function in the UK, based in Leeds. The role focuses on shaping process, coaching two CS Managers, and becoming the senior voice in executive conversations.

You'll own a Β£4-5M ARR portfolio, drive adoption, retention and renewals, and partner with Account Management to deliver measurable commercial outcomes across a growing customer base.

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Senior Customer Success Leader - Scale & Revenue Growth in Leeds employer: ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses

Join a dynamic and rapidly growing PE-backed Regulatory Technology business that is not only committed to reaching ambitious financial goals but also prioritises the development of its employees. With a strong focus on a data-driven Customer Success function, you will have access to cutting-edge technology and resources, fostering a culture of collaboration and continuous improvement. This role offers significant opportunities for professional growth, as you lead a team and engage directly with senior stakeholders, making a tangible impact on customer outcomes and the company's success.

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ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Recruitment Team