Regulatory Technology business in the UK is seeking a senior Customer Success Leader to define the operation of a scaled CS function and lead two Customer Success Managers. You will drive adoption, influence commercial outcomes, and own a £4-5M ARR portfolio with large, strategic accounts.
You'll coach your team and participate in executive discussions, ensuring customer value is delivered and renewal strategies are optimised across high-value customers.
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Head of Scaled Customer Success — Commercial Leader in Hemel Hempstead employer: ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Join a dynamic and rapidly growing PE-backed Regulatory Technology business that is not only committed to reaching ambitious financial goals but also prioritises the development of its employees. With a strong focus on a data-driven Customer Success function, you will have access to cutting-edge technology and resources, fostering a culture of collaboration and continuous improvement. This role offers significant opportunities for professional growth, as you lead a team and engage directly with senior stakeholders, making a tangible impact on customer outcomes and the company's success.
Contact Details:
ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Recruitment Team
