ABR Talent is recruiting an experienced Customer Success leader in the UK to scale a high-growth SaaS business. You will guide two CS Managers, shape the scaled CS function, and own a £4-5M ARR portfolio across nearly 1,000 customers.
You'll drive strategic conversations with executives, influence commercial outcomes, and partner with Account Management to maximise retention and renewals. This is a hands-on leadership role requiring credibility and impact.
Head of Scaled Customer Success (Commercial Leader) employer: ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Join a dynamic and rapidly growing PE-backed Regulatory Technology business that is not only committed to reaching ambitious financial goals but also prioritises the development of its employees. With a strong focus on a data-driven Customer Success function, you will have access to cutting-edge technology and resources, fostering a culture of collaboration and continuous improvement. This role offers significant opportunities for professional growth, as you lead a team and engage directly with senior stakeholders, making a tangible impact on customer outcomes and the company's success.
Contact Details:
ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Recruitment Team
