ABR Talent is recruiting for a senior Customer Success leader to shape a scaled CS function within a UK-based SaaS provider. You will lead two CSMs, own portfolio strategy, and drive adoption and renewal outcomes with executive-level influence.
This role requires credibility in high-stakes conversations, a data-driven mindset and close partnership with Account Management to protect and grow revenue across a £4-5M ARR portfolio and almost 1,000 customers.
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Head of Customer Success - Scaled, Revenue-Driven Leader employer: ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Join a dynamic and rapidly growing PE-backed Regulatory Technology business that is not only committed to reaching ambitious financial goals but also prioritises the development of its employees. With a strong focus on a data-driven Customer Success function, you will have access to cutting-edge technology and resources, fostering a culture of collaboration and continuous improvement. This role offers significant opportunities for professional growth, as you lead a team and engage directly with senior stakeholders, making a tangible impact on customer outcomes and the company's success.
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ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Recruitment Team
