ABR Talent is recruiting a senior Customer Success leader to drive the scaled CS function in a UK SaaS business. You will lead two CSMs, own a £4-5M ARR portfolio, and run executive customer conversations to influence commercial outcomes.
You will champion data-driven decision making, collaborate with Account Management to improve retention and renewals, and act as the senior voice in critical customer discussions. This is a hands-on leadership role requiring gravitas and commercial acumen.
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Head of Customer Success - Scale & Revenue Leadership in Guildford employer: ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Join a dynamic and rapidly growing PE-backed Regulatory Technology business that is not only committed to reaching ambitious financial goals but also prioritises the development of its employees. With a strong focus on a data-driven Customer Success function, you will have access to cutting-edge technology and resources, fostering a culture of collaboration and continuous improvement. This role offers significant opportunities for professional growth, as you lead a team and engage directly with senior stakeholders, making a tangible impact on customer outcomes and the company's success.
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ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Recruitment Team
