ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses supports a PE-backed Regulatory Technology company as it scales its Customer Success function in the UK. The Head of Customer Success will lead two CSMs, own a £4-5M ARR portfolio across almost 1,000 customers, and drive strategic conversations with executives.
You will partner with Account Management, Data & Analytics and Customer Marketing to maximise retention and renewal success, using health and usage data to
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Senior Leader, Scaled Customer Success & Revenue in Doncaster employer: ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Join a dynamic and rapidly growing PE-backed Regulatory Technology business that is not only committed to reaching ambitious financial goals but also prioritises the development of its employees. With a strong focus on a data-driven Customer Success function, you will have access to cutting-edge technology and resources, fostering a culture of collaboration and continuous improvement. This role offers significant opportunities for professional growth, as you lead a team and engage directly with senior stakeholders, making a tangible impact on customer outcomes and the company's success.
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ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Recruitment Team
