ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses is seeking a senior Customer Success leader in the UK to steer a scaled CS function. You will lead two Customer Success Managers, own the strategy and health of a £4-5M ARR portfolio, and drive executive conversations to secure commercial outcomes.
The role requires coaching, data-driven decision making and close collaboration with Account Management and marketing teams to maximise retention and growth across a
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Director of Scaled Customer Success employer: ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Join a dynamic and rapidly growing PE-backed Regulatory Technology business that is not only committed to reaching ambitious financial goals but also prioritises the development of its employees. With a strong focus on a data-driven Customer Success function, you will have access to cutting-edge technology and resources, fostering a culture of collaboration and continuous improvement. This role offers significant opportunities for professional growth, as you lead a team and engage directly with senior stakeholders, making a tangible impact on customer outcomes and the company's success.
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ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Recruitment Team
