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- Tasks: Own and grow strategic enterprise accounts, driving relationships and account growth.
- Company: Leaders in Health-Tech with an AI-backed solution and a global client base.
- Benefits: Competitive salary, remote work, medical care, increased pension, and generous leave.
- Why this job: Join a Times recognised 'UK Best Place to Work' during an exciting transformation phase.
- Qualifications: Strong SaaS background and experience managing large enterprise accounts.
- Other info: Fully remote role with opportunities for professional growth and impact.
The predicted salary is between 48000 - 72000 £ per year.
The Company is a leader in the Health-Tech space with an AI-backed solution supporting a huge global client base. They are well-established but going through an exciting transformation phase, making it a great time to join. They have been recognised by Times as a "UK Best Place to Work".
The Opportunity involves a senior, customer-facing role focused on owning and growing a small number of strategic enterprise accounts worth around £5mil ARR. You will have no direct reports but will carry significant influence due to the critical portfolio you own. Managing internal stakeholders is just as important as managing external stakeholders. You will act as the primary commercial and strategic partner to your customers, responsible for deepening relationships, protecting against competitive pressure, and driving year-on-year account growth. You will lead structured QBRs, spend time with customers each month, and work closely with internal product, onboarding, and support teams to ensure customers see tangible value from new releases. As the business becomes more product-focused, you will play a key role in gathering feedback, influencing adoption, and shaping how customers engage with the product and its development.
The Ideal Candidate should have a strong SaaS background in Account Management, Customer Success, or Technical Account Management. Proven experience managing large, complex enterprise accounts is essential, along with a successful record of driving retention, growth, and relationship depth. You should be confident, credible, and comfortable holding the room with senior stakeholders. Resilience and adaptability are important, as is the ability to operate through product change, shifting priorities, and evolving solutions. Strong internal and external stakeholder management skills are required, as well as experience managing accounts at scale across multiple locations or business units. Involvement in tenders, proposals, or complex commercial negotiations is beneficial. A background in the healthcare or medical space, or supporting clients in this area, is preferred. Technical Account Manager or product-adjacent experience is valuable.
The Package includes a base salary of ~£80k–£90k plus a 25% bonus, fully remote work within the UK, medical care, increased pension, and 26 days annual leave plus paid volunteer days.
Director, Account Executive employer: Abr Talent L Customer Success Recruitment For Start-Up & Scale-Up Saas Businesses
Contact Detail:
Abr Talent L Customer Success Recruitment For Start-Up & Scale-Up Saas Businesses Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Account Executive
✨Tip Number 1
Network like a pro! Reach out to connections in the health-tech space and let them know you're on the lookout for opportunities. A friendly chat can lead to insider info or even a referral!
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their products, values, and recent news. This will help you tailor your answers and show you're genuinely interested in being part of their transformation.
✨Tip Number 3
Practice your pitch! You’ll want to clearly articulate how your experience aligns with managing enterprise accounts and driving growth. Keep it concise but impactful – you want to leave a lasting impression!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Director, Account Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your SaaS experience and any relevant account management successes. We want to see how you’ve driven growth and built relationships in previous roles!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've managed enterprise accounts and influenced stakeholders. Make it personal and engaging!
Showcase Your Stakeholder Management Skills: In your application, emphasise your ability to manage both internal and external stakeholders. We’re looking for someone who can navigate complex relationships, so give us examples of how you’ve done this successfully in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Abr Talent L Customer Success Recruitment For Start-Up & Scale-Up Saas Businesses
✨Know Your Accounts Inside Out
Before the interview, dive deep into the strategic enterprise accounts you'll be managing. Understand their history, challenges, and how the company's solutions can add value. This will show your potential employer that you're not just interested in the role, but also invested in their clients' success.
✨Showcase Your Stakeholder Management Skills
Prepare examples of how you've successfully managed both internal and external stakeholders in the past. Highlight specific situations where your influence led to positive outcomes. This is crucial for a role that requires balancing multiple relationships, so make sure you come across as confident and credible.
✨Be Ready for Product Discussions
Since the company is becoming more product-focused, brush up on their offerings and think about how you can gather feedback from clients to influence product development. Be prepared to discuss how you would facilitate this process and ensure customers see tangible value from new releases.
✨Demonstrate Resilience and Adaptability
The ideal candidate needs to be resilient and adaptable, especially in a transforming environment. Share stories that illustrate your ability to navigate change and maintain strong relationships during challenging times. This will reassure them that you can thrive amidst evolving priorities.
