The confidential RegTech company in the UK is seeking a senior Customer Success leader to drive the scaled CS function. You will lead two Customer Success Managers, own a £4-5M ARR portfolio, and shape the strategy and health of the customer journey across this large, diverse client base.
You will deliver executive business reviews, coach your team, and partner with Account Management to maximize retention and revenue.
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Senior Customer Success Leader — Scale & Commercial Impact in Coventry employer: ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Join a dynamic and rapidly growing PE-backed Regulatory Technology business that is not only committed to reaching ambitious financial goals but also prioritises the development of its employees. With a strong focus on a data-driven Customer Success function, you will have access to cutting-edge technology and resources, fostering a culture of collaboration and continuous improvement. This role offers significant opportunities for professional growth, as you lead a team and engage directly with senior stakeholders, making a tangible impact on customer outcomes and the company's success.
Contact Details:
ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Recruitment Team
