Client Success Manager

The Company: B2B Demand Generation agency working with tech businesses across the UK, Highly invested and involved founders looking to drive success across the business. The Opportunity: Join as the first Client Success Manager! A brand new, strategic role working to drive client engagement, satisfaction, retention and growth. As the client key contact for c.25 accounts, you’ll ensure they are seeing value from the partnership by working closely with the delivery team to ensure success. Look at performance data, pipeline, market benchmarking and build a case that will not only retain the client, but increase their investment in the service. You might also get a little hands on, review calls, assess data and gauge if anything can be optimised to drive success. The Ideal Candidate: Experience of managing, nurturing and retaining B2B client relationships. Experience working within the demand generation marketing space, ideally telemarketing or telesales. Previous experience in a commercial role such as sales or account management. Data savvy and able to identify trends and/or insight to tell a story. Self-motivated and able to work autonomously. The desire to learn and improve. No ego’s here! A team player! Support the team, learn from the team, be part of the team! The Package : A base salary up to £35k plus bonus. Hybrid working in Manchester – 3x a week in office. And more! ABR Talent are a specialist recruitment partner supporting start-up and scale-up SaaS businesses, with ‘growth engine’ roles such as Customer Success, Sales, Account Management and Support. If you are looking to grow your career in this space, get in touch!