ABR Talent is partnering with a PE-backed Regulatory Technology business to appoint a senior Customer Success leader. You will define the scaled CS model, lead two Customer Success Managers and drive adoption, retention and renewals across a £4-5M ARR portfolio.
This role requires credibility, gravitas, and the ability to influence senior stakeholders in executive customer conversations. You will work cross-functionally to align outcomes with revenue.
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Senior Leader — Scaled Customer Success (£4-5M ARR) in Chesterfield employer: ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Join a dynamic and rapidly growing PE-backed Regulatory Technology business that is not only committed to reaching ambitious financial goals but also prioritises the development of its employees. With a strong focus on a data-driven Customer Success function, you will have access to cutting-edge technology and resources, fostering a culture of collaboration and continuous improvement. This role offers significant opportunities for professional growth, as you lead a team and engage directly with senior stakeholders, making a tangible impact on customer outcomes and the company's success.
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ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Recruitment Team