ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses is seeking a senior Customer Success leader in the UK to shape a scaled CS function and captivate executive-level conversations. You will guide two CSMs and drive commercial outcomes across a £4–5M ARR portfolio.
You will be comfortable coaching teams, challenging stakeholders and partnering with Account Management to maximise retention and renewals while leveraging data and product adoption to reduce risk and grow
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Head of Scaled Customer Success (£4-5M ARR) in Cardiff employer: ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Join a dynamic and rapidly growing PE-backed Regulatory Technology business that is not only committed to reaching ambitious financial goals but also prioritises the development of its employees. With a strong focus on a data-driven Customer Success function, you will have access to cutting-edge technology and resources, fostering a culture of collaboration and continuous improvement. This role offers significant opportunities for professional growth, as you lead a team and engage directly with senior stakeholders, making a tangible impact on customer outcomes and the company's success.
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ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Recruitment Team
