ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses is recruiting a senior Customer Success leader for a PE-backed RegTech platform. You will lead two Customer Success Managers, own the strategy, health and performance of a £4-5M ARR portfolio and drive executive-level conversations with key customers.
You'll combine coaching with hands-on engagement, guiding renewals, adoption and expansion while partnering with Account Management to maximise retention and revenue.
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Head of Scaled Customer Success - Commercial Leader in Bradford employer: ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Join a dynamic and rapidly growing PE-backed Regulatory Technology business that is not only committed to reaching ambitious financial goals but also prioritises the development of its employees. With a strong focus on a data-driven Customer Success function, you will have access to cutting-edge technology and resources, fostering a culture of collaboration and continuous improvement. This role offers significant opportunities for professional growth, as you lead a team and engage directly with senior stakeholders, making a tangible impact on customer outcomes and the company's success.
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ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Recruitment Team
