ABR Talent is partnering with a PE-backed Regulatory Technology business in the UK to lead a scaled Customer Success function. You will oversee two Customer Success Managers and engage directly with executive customers to drive adoption and commercial outcomes.
You will own a £4-5M ARR portfolio across almost 1,000 customers, steering strategy, health metrics and strategic reviews while collaborating with Account Management to maximise retention and growth.
#J-18808-Ljbffr
Senior Director, Scaled Customer Success in Basingstoke employer: ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Join a dynamic and rapidly growing PE-backed Regulatory Technology business that is not only committed to reaching ambitious financial goals but also prioritises the development of its employees. With a strong focus on a data-driven Customer Success function, you will have access to cutting-edge technology and resources, fostering a culture of collaboration and continuous improvement. This role offers significant opportunities for professional growth, as you lead a team and engage directly with senior stakeholders, making a tangible impact on customer outcomes and the company's success.
Contact Details:
ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Recruitment Team
