ABR Talent is seeking a senior Customer Success leader for a UK-based SaaS regulatory tech business. You will lead a scaled CS function, line-manage two CSMs, and own the strategy for a £4-5M ARR portfolio across ~1,000 customers.
The role demands executive engagement, data-driven prioritisation and a commercial mindset to drive renewal and expansion. You will partner with Account Management, Data & Analytics and Customer Marketing to optimise journeys, deliver strategic reviews and ensure
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Senior Customer Success Leader - Scale & Grow £4-5M ARR in Basildon employer: ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Join a dynamic and rapidly growing PE-backed Regulatory Technology business that is not only committed to reaching ambitious financial goals but also prioritises the development of its employees. With a strong focus on a data-driven Customer Success function, you will have access to cutting-edge technology and resources, fostering a culture of collaboration and continuous improvement. This role offers significant opportunities for professional growth, as you lead a team and engage directly with senior stakeholders, making a tangible impact on customer outcomes and the company's success.
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ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Recruitment Team
