At a Glance
- Tasks: Be the go-to person for clients, ensuring they get the most from our marketing tools.
- Company: Join a global marketing tech platform built by industry leaders for industry leaders!
- Benefits: Enjoy a dynamic work environment with opportunities for growth and client engagement.
- Why this job: Make a real impact by helping clients optimize their marketing strategies and drive success.
- Qualifications: Previous B2B account management experience is a must; bring your customer-centric mindset!
- Other info: No long-term contracts; focus on delivering exceptional service and building strong relationships.
The predicted salary is between 36000 - 60000 £ per year.
Job Description Company Insight: Privately owned Marketing Technology platform operating globally. Built by industry leaders for industry leaders! We’ve placed multiple people into this great business! They’re a great bunch! Great sales growth, which is why they need another Account Manager! The Solution: With a range of marketing automation and insight tools, the solution helps marketing professionals make key, intelligent, data driven decisions to optimise their performance marketing efforts across a range of channels. The Role: As the Account Manager you will be an advocate for you clients and point of strategic contact for a book of clients generating around £400k per annum in revenue. Your role is to provide ultimate client satisfaction, help them see value from the range of modules within the platform and drive retention. Upsell is a valuable benefit and so if you have that commercial awareness and a customer centric approach to account growth, this role is perfect. No longer term contracts here, clients may operate on a monthly rolling basis and so a firm finger on the pulse and an unbeatable level of service delivered at every touch point is vital! The ideal Candidate: Previous experience in a B2B Client/Account …
Account Manager employer: ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Contact Detail:
ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Familiarize yourself with the marketing technology landscape. Understanding the tools and trends in marketing automation will help you speak confidently about the solutions we offer and how they can benefit clients.
✨Tip Number 2
Showcase your client management skills by preparing examples of how you've successfully retained and upsold to clients in previous roles. This will demonstrate your ability to drive client satisfaction and revenue growth.
✨Tip Number 3
Research our company culture and values. Being able to align your personal values with ours will not only help you during the interview but also show that you're genuinely interested in being part of our team.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the role and the company, which can be invaluable in tailoring your approach and understanding what it takes to succeed here.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Understand the Company: Research the marketing technology platform to understand its products, services, and client base. This knowledge will help you tailor your application and demonstrate your enthusiasm for the role.
Highlight Relevant Experience: Emphasize your previous experience in B2B client/account management. Provide specific examples of how you've driven client satisfaction and retention, as well as any upselling successes.
Showcase Your Skills: Clearly outline your skills that align with the job description, such as commercial awareness, customer-centric approach, and ability to manage multiple clients effectively. Use bullet points for clarity.
Craft a Compelling Cover Letter: Write a personalized cover letter that connects your experience and skills to the needs of the company. Mention your passion for helping clients achieve their goals and how you can contribute to their success.
How to prepare for a job interview at ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
✨Show Your Client-Centric Approach
Make sure to highlight your experience in managing client relationships. Discuss specific examples where you successfully addressed client needs and drove satisfaction, as this role heavily relies on providing ultimate client satisfaction.
✨Demonstrate Commercial Awareness
Prepare to discuss how you've identified upsell opportunities in previous roles. Share concrete examples of how your commercial awareness has led to account growth and retention, which are key aspects of this position.
✨Understand the Product Inside Out
Familiarize yourself with the marketing automation and insight tools offered by the company. Be ready to explain how these tools can help clients optimize their performance marketing efforts, showcasing your knowledge and enthusiasm for the product.
✨Emphasize Adaptability and Responsiveness
Since clients operate on a monthly rolling basis, it's crucial to convey your ability to stay agile and responsive. Share examples of how you've managed changing client needs or expectations effectively in the past.