HR Administrator in Birmingham

Hours of Work: Monday to Thursday 08:00 - 16:30, Friday 08:30 - 14:00, 37 hours per week.

Role Definition: As HR Administrator, you will be the first point of contact for HR admin enquiries, providing guidance as required and escalating as appropriate. You will be responsible for administering and co‑ordinating all aspects of the employment lifecycle in a professional manner. It is essential that you can operate well within a team, processing high volumes of work and ensuring exceptional attention to detail within agreed timeframes. You will be fundamental in providing a proactive HR administrative service and will enjoy the challenge of a diverse and demanding workload. With excellent communication skills, you will be a team player who can develop relationships and rapport easily with people face to face, via email and over the telephone. You must be confident, able to build relationships at all levels and have excellent organisational skills. The ideal candidate will have previous experience of working within a HR department and be prepared to readily suggest areas of improvement to facilitate change.

Key responsibilities:

• Manage recruitment administration including raising vacancies, co‑ordinating interviews and completing right‑to‑work checks.
• Preparation, issuing and secure filing of contracts, offer letters and contract variations for salaried employees at all UK sites.
• Co‑ordinate onboarding and leaver processes to ensure a smooth employee experience.
• Completion of payroll forms for new starters, leavers and salary changes.
• Create, maintain and update employee records, HR systems and personnel files, ensuring data accuracy and compliance with company procedures.
• Support absence, holiday and training records to ensure compliance and accuracy.
• Act as first line support for all HR admin queries.
• Responsible for the completion of all HR administrative tasks (including filing, note taking and documentation) pertaining to the employee lifecycle, which may involve regularly chasing stakeholders.
• Attendance at Employee Forums and providing assistance with follow up actions.
• Organising Employee of the Month and other site engagement initiatives.
• Regular updating of company noticeboards.
• Produce monthly HR reports as required.
• Ensuring that, where appropriate, any people‑related queries or employee relations cases are efficiently and correctly recorded and escalated to the HR Manager accordingly.
• Assist the HR Manager with ad‑hoc duties as needed.

Personal specification:

• Experience of working within a HR admin role for a minimum of 12 months.
• Focused on providing an efficient, friendly and professional HR service.
• Must display a high degree of discretion and confidentiality at all times.
• Excellent attention to detail and must ensure a high degree of accuracy within work.
• Good level of organisation with a proven ability to meet deadlines.
• Proactive and self‑motivated with a positive attitude.
• Good written and verbal communication skills.
• Proven ability to build relationships across all levels.
• Ability to prioritise own tasks.
• Demonstrates a collaborative approach to teamwork and a willingness to assist with any and all tasks given to them.
• Proficient in Microsoft Office, in particular Outlook, Word and Excel.