At a Glance
- Tasks: Deliver amazing customer service through calls and collaboration with colleagues.
- Company: Join a supportive team focused on growth and efficiency.
- Benefits: Competitive pay, career development, wellbeing support, and flexible working hours.
- Other info: Opportunities for internal promotion and a vibrant office culture.
- Why this job: Make a real difference while building rapport with customers and earning commission.
- Qualifications: Customer service experience preferred, but not essential; strong communication skills required.
The predicted salary is between 31500 - 38500 £ per year.
Job Description
This is a phone-based customer service role taking inbound and making outbound calls.
Most of the work is computer based with lots of communication and collaboration with colleagues.
- You’ll be delivering amazing customer service by building rapport with our customers
- There will be opportunities to grow the business and earn commission through the acquisition of new customers
- We look to proactively manage our customers accounts, identifying and resolving any potential issues in creative and responsive ways
- You’ll work alongside the Food Waste team to make our service as efficient as possible while continuing to deliver an excellent service to our customers
Qualifications
- Previous experience in a customer service or sales role, ideally phone based but that isn’t essential
- Previous experience of working on computer and phone systems
- The ability to follow and understand a set process
- Good written and verbal communication skills
- Ability to work in a busy office environment
- GCSEs in English and Maths at grade C /4 or equivalent
- Additional Information
What do we offer?
- Working Hours, Monday - Friday 08:30am - 17:00pm
- We encourage continuous learning and provide opportunities for you to develop your career - did you know almost 80% of our managers have been promoted internally?
- Family leave – enhanced maternity and paternity pay
- Wellbeing support – free access to our Employee Assistance Programme
- Cycle to work scheme – hire a bike and accessories, saving on tax and national insurance
- Colleague networks – a range of forums and schemes that support social events and the local community
- Coaching, training and support – if you have the right interpersonal skills we’ll help with the rest!
• And Much More!
Customer Service Advisor in London employer: ABP Food Group & Affiliates
Olleco is an exceptional employer, offering a supportive and inclusive work culture where employees are encouraged to grow and develop their careers. With benefits such as enhanced family leave, wellbeing support, and a commitment to internal promotions, you will be part of a team dedicated to making a positive impact in the recycling and renewable energy sector. Join us in delivering outstanding customer service while enjoying a fulfilling work-life balance in a friendly office environment.
Contact Details:
ABP Food Group & Affiliates Recruitment Team
