At a Glance
- Tasks: Lead the design and integration of cloud infrastructure with ServiceNow environments.
- Company: Join a diverse tech company that values respect and equality.
- Benefits: Enjoy flexible working, 25 days holiday, and career progression opportunities.
- Other info: Be part of a supportive team with social events and strong career growth.
- Why this job: Make a real impact by bridging cloud automation and ITSM in a collaborative environment.
- Qualifications: 5+ years as a Solutions Architect with ServiceNow expertise and cloud provisioning skills.
The predicted salary is between 63000 - 77000 £ per year.
We are seeking an experienced Solutions Architect to lead the end-to-end design, implementation, and integration of enterprise cloud infrastructure and ServiceNow environments. In this role, you will bridge cloud automation with ServiceNow ITSM/ITOM modules, ensuring scalable cloud provisioning, robust MID Server architecture, seamless API integrations, and optimal configuration of ServiceNow workflows.
Key Responsibilities
- Design and deploy multi-cloud infrastructure environments using Infrastructure as Code (IaC) tools such as Terraform, CloudFormation, or Ansible.
- Architect scalable compute, storage, and networking layers across major cloud providers (AWS, Azure, or GCP).
- Automate continuous integration, deployment pipelines, and cloud resource provisioning workflows.
- Ensure infrastructure meets corporate security baseline standards, compliance policies, and performance benchmarks.
ServiceNow Installation & Configuration
- Lead the technical design, deployment, and configuration of ServiceNow instances (ITSM, ITOM, Cloud Provisioning & Governance).
- Configure MID Servers, Discovery, Service Mapping, and CMDB populations across cloud environments.
- Develop custom workflows, Scripted REST APIs, IntegrationHub spokes, and business rules within ServiceNow.
- Oversee instance cloning, upgrade management, release management, and platform performance tuning.
Experience:
- 5+ years of experience as a Solutions Architect or Lead Systems Engineer.
- ServiceNow Expertise: Certified Implementation Specialist (CIS) or Certified System Administrator (CSA) with proven hands-on experience installing, configuring, and extending ServiceNow platforms.
- Cloud Infrastructure: Proven expertise provisioning cloud environments in AWS, Azure, or GCP using IaC (Terraform, CloudFormation, Bicep).
- Integration Skills: Technical proficiency in REST/SOAP APIs, JSON/XML, OAuth, and IntegrationHub.
- Scripting: Hands‑on experience with JavaScript (ServiceNow API), Python, PowerShell, or Bash.
Education:
- Bachelor's degree in Computer Science, Information Technology, or equivalent industry experience.
What we offer
- A company culture based on respect, transparency, and equality.
- Flexible working.
- Pension Scheme.
- 25 days holiday plus bank holidays.
- Training and Career progression.
- Company Social Days.
Infotel is an equal opportunity employer, and we pride ourselves on our diversity. That includes your gender identity, sexual orientation, religion, ethnicity, age, or disability status. We have an incredible team ethic; we work together to consistently deliver for our clients. We host after work gatherings and other in-house events to ensure our team members develop strong relationships and enjoy their work environment.
Solutions Architect - ServiceNow in Glasgow employer: About Infotel Group
Infotel UK is an exceptional employer that fosters a culture of respect, transparency, and equality, making it an ideal workplace for IT Quality Engineers. With flexible work hours, hybrid remote options, and a commitment to employee growth through training and career progression, team members thrive in a supportive environment. The company also promotes strong team relationships through social events, ensuring a collaborative and enjoyable work atmosphere in the heart of the manufacturing sector.
StudySmarter Expert Advice🤫
We think this is how you could land Solutions Architect - ServiceNow in Glasgow
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✨Contribute to Open Source Projects
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We think you need these skills to ace Solutions Architect - ServiceNow in Glasgow
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at About Infotel Group.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at About Infotel Group and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at About Infotel Group
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If About Infotel Group uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
