At a Glance
- Tasks: Deliver training and support onboarding while gaining hands-on underwriting experience.
- Company: Join Abound, a leader in redefining consumer lending in the UK.
- Benefits: Enjoy a hybrid work model, 25 days holiday, and company equity.
- Other info: Be part of a successful team in a dynamic and supportive environment.
- Why this job: Make a real impact in the financial sector while developing your skills.
- Qualifications: At least one year of experience in a training position required.
The predicted salary is between 60000 - 80000 £ per year.
Abound is looking for a Support Training Underwriter to join their successful underwriting team in Greater London. This role involves delivering training, supporting onboarding, and gaining hands-on underwriting experience. The ideal candidate has at least one year of experience in a training position.
The position offers a hybrid work model, with 25 days of holiday and equity in the company. Join Abound to help redefine consumer lending in the UK!
Training Underwriter: Onboarding & Credit Analysis employer: Abound
Abound is an exceptional employer that fosters a dynamic and supportive work culture, perfect for those looking to grow in the field of underwriting. With a hybrid work model, generous holiday allowance of 25 days, and opportunities for equity in the company, employees are empowered to thrive both personally and professionally. Join us in Greater London to be part of a team that is redefining consumer lending in the UK, where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Training Underwriter: Onboarding & Credit Analysis
✨Join Customer Support Communities
Get involved in online forums and communities dedicated to customer support, like those on Reddit or specialised Facebook groups. Networking with industry peers can open doors to trainee opportunities with companies like Abound.
✨Attend Local Job Fairs
Check out local job fairs and career expos, especially those focusing on customer service roles. Meeting potential employers face-to-face can give you an edge over others applying for the trainee position at Abound.
✨Leverage Your University Resources
If you're still in education, make use of your university's career services—they often have strong ties with companies looking for trainees. They might have insider knowledge about openings at places like Abound that you're keen on.
✨Showcase Your Soft Skills
Since customer support is all about people, highlight your communication and problem-solving skills in your interactions. When you apply to Abound, make sure they see your passion for helping others!
We think you need these skills to ace Training Underwriter: Onboarding & Credit Analysis
Some tips for your application 🫡
Show off your people skills!:For a customer support trainee role, it's super important to highlight any experience you have in dealing with customers, whether that's through part-time jobs, volunteering, or even helping out at events. We want to see how you connect with people, so share examples of how you've successfully resolved issues or enhanced someone's experience.
Tailor your CV to us!:When applying for a trainee role at Abound, make sure your CV reflects your enthusiasm for customer support. List any relevant experiences, even if they're informal, and don't forget to mention your communication skills. A concise, clear layout will help us see how you're a perfect fit for our team.
Write about your learning goals!:Since this is a trainee position, we love seeing your motivation to learn and grow. In your cover letter, let us know what you hope to gain from working with us at Abound. This could include specific skills or knowledge areas—show us you’re keen to dive in and develop your customer support expertise!
Demonstrate your problem-solving skills!:Customer support is all about solving problems, so make sure to highlight any experiences where you've had to think on your feet! Whether it was a tricky school project or helping a friend out, share how you approached the issue and what the outcome was. This will show us you're ready for the challenges at Abound.
How to prepare for a job interview at Abound
✨Know Your Customer Support Basics
Make sure you're familiar with the key skills in customer support, like active listening and empathy. Expect questions on how to handle difficult customers or resolve common issues – we might want to hear how you’d approach a real-life scenario, so think of a few examples where you showcased these skills.
✨Brush Up on the Tools
Familiarise yourself with common customer support tools like Zendesk or Freshdesk. Even if you haven't used them before, understanding how they work will show Abound that you’re proactive and willing to learn. They might ask about your experience with similar software or how you'd adapt quickly to new tools.
✨Show Your Willingness to Learn
As a trainee, emphasising your desire to learn and grow is crucial. Think about what you hope to gain from this experience at Abound and be ready to discuss how you plan to develop your skills in customer support. Demonstrating a positive attitude and openness to feedback can go a long way!
✨Prepare for Role-Playing
In customer support interviews, it's fairly common to have a role-playing exercise where you'll need to handle a customer query. Practice your approach not just in resolving issues, but also in how you communicate clearly and professionally. This is your chance to shine, so don’t hesitate to showcase your verbal skills!
