Abound is seeking a Customer Service Specialist to assist customers through the loan journey and arrange suitable repayment plans. You will provide tailored support and maintain high service standards, working from our Milton Keynes office three days a week with two days remote.
The role requires strong multi-channel communication and experience in financial services. The ideal candidate will have at least 2 years in customer service, solid knowledge of FCA guidelines, and a proactive,
#J-18808-LjbffrFinTech Customer Success Specialist (Hybrid) in Milton Keynes employer: Abound
Abound is an excellent employer that fosters a collaborative and innovative work culture, particularly in the dynamic field of Generative AI. With a hybrid work model based in London, employees benefit from competitive perks such as equity options and generous paid holidays, while also having the opportunity to work on impactful projects that shape the future of consumer lending. The company prioritises employee growth and encourages curiosity and problem-solving, making it a rewarding place for those looking to make a real-world impact.