Abound in Milton Keynes is seeking an experienced Complaints Specialist to balance customer service with regulatory compliance and robust analysis.
You will manage complex complaints, coordinate with external bodies such as the Financial Ombudsman Service, and ensure responses are accurate, timely, and compliant.
The role is hybrid: 3 days per week in MK office with monthly attendance in London, and you will contribute to root-cause analyses and performance reporting.
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Financial Services Complaints Specialist in Milton Keynes employer: Abound
At Abound, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. As a Graduate Talent Sourcer, you'll have the opportunity to work in a dynamic fintech environment where your contributions directly impact our growth and success. With a strong focus on employee development, competitive benefits including equity ownership, and a commitment to work-life balance through hybrid working and wellness initiatives, Abound is the perfect place for ambitious individuals eager to build a meaningful career in talent sourcing.
