Abound is seeking an experienced Complaints Specialist to join our customer operations in Milton Keynes. This hybrid role requires 3 days per week in MK with a monthly trip to our Central London office (travel expenses covered).
You will manage complaints end-to-end, ensuring fair, compliant outcomes while supporting cross-functional teams such as Underwriting and Collections. Ideal candidates have 3–5 years in financial services complaints, a strong grasp of FCA regulations, and a disciplined,
#J-18808-LjbffrFairness-Driven Complaints & Compliance Analyst in Milton Keynes employer: Abound
Abound is an excellent employer that fosters a collaborative and innovative work culture, particularly in the dynamic field of Generative AI. With a hybrid work model based in London, employees benefit from competitive perks such as equity options and generous paid holidays, while also having the opportunity to work on impactful projects that shape the future of consumer lending. The company prioritises employee growth and encourages curiosity and problem-solving, making it a rewarding place for those looking to make a real-world impact.
