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- Tasks: Provide first-line tech support and troubleshoot hardware/software issues in a Microsoft environment.
- Company: Dynamic fintech company in London with a focus on innovation.
- Benefits: Competitive salary, equity, paid holidays, and wellness programmes.
- Why this job: Kickstart your IT career while making a real difference in a fast-paced environment.
- Qualifications: Good understanding of Windows 11 and strong customer service skills.
- Other info: Enjoy a hybrid working schedule and opportunities for growth.
The predicted salary is between 28800 - 43200 £ per year.
A fintech company in London is looking for a Junior IT Support Engineer to provide first-line tech support in a Microsoft environment. This entry-level role involves troubleshooting hardware and software issues, managing helpdesk tickets, and contributing to IT projects.
The ideal candidate should have a good understanding of Windows 11, customer service skills, and a willingness to learn.
The position offers a hybrid working schedule with competitive benefits including equity, paid holidays, and wellness programs.
Junior IT Support Engineer - Windows & 365 in London employer: Abound
Contact Detail:
Abound Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior IT Support Engineer - Windows & 365 in London
✨Tip Number 1
Network like a pro! Reach out to people in the fintech industry, especially those working in IT. Attend meetups or webinars, and don’t be shy about asking for advice or insights – you never know who might have a lead on a job!
✨Tip Number 2
Show off your skills! If you’ve got experience with Windows 11 or troubleshooting, create a portfolio or a blog where you share tips and tricks. This not only showcases your knowledge but also demonstrates your passion for IT support.
✨Tip Number 3
Prepare for interviews by practising common tech support scenarios. Think about how you’d handle specific hardware or software issues. We recommend role-playing with a friend to get comfortable explaining your thought process.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for enthusiastic candidates like you. Make sure your application stands out by tailoring it to highlight your customer service skills and eagerness to learn.
We think you need these skills to ace Junior IT Support Engineer - Windows & 365 in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows 11 and any customer service roles you've had. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your relevant experience!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Tell us why you’re excited about the Junior IT Support Engineer role and how your passion for tech can contribute to our team. Keep it friendly and professional – we love a good story!
Show Off Your Troubleshooting Skills: In your application, mention specific examples of how you've tackled tech issues in the past. Whether it’s fixing a friend's laptop or resolving software glitches, we want to know how you approach problem-solving!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Abound
✨Know Your Windows Inside Out
Make sure you brush up on your knowledge of Windows 11. Familiarise yourself with common troubleshooting steps for hardware and software issues. Being able to demonstrate your understanding during the interview will show that you're ready to hit the ground running.
✨Show Off Your Customer Service Skills
Since this role involves first-line tech support, it's crucial to highlight your customer service experience. Prepare examples of how you've helped others solve problems in the past, even if it wasn't in a tech setting. This will showcase your ability to communicate effectively and empathise with users.
✨Get Comfortable with Helpdesk Tools
Familiarise yourself with common helpdesk ticketing systems and IT support tools. If you have any experience with these, be sure to mention it. If not, do a bit of research to understand how they work, as this will demonstrate your proactive approach to learning.
✨Express Your Willingness to Learn
This position is entry-level, so showing enthusiasm for learning is key. Be prepared to discuss how you stay updated with new technologies and your eagerness to grow within the company. Employers love candidates who are keen to develop their skills and contribute to IT projects.
