Abound in Milton Keynes is seeking an experienced Customer Care Team Lead to manage a team of 8–12 Collections & Recoveries Specialists. This role emphasizes leadership in a fast-paced fintech environment, with a strong focus on balancing credit risk while ensuring excellent customer outcomes.
Key responsibilities include overseeing collections processes, driving performance, and coaching team members. The position offers a hybrid work model and numerous employee benefits, including equity ownership and wellness initiatives.
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Key responsibilities include overseeing collections processes, driving performance, and coaching team members. The position offers a hybrid work model and numerous employee benefits, including equity ownership and wellness initiatives.
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