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- Tasks: As a Night Manager, ensure guest safety and manage nightly audits.
- Company: Join ABode Chester, a stylish hotel with stunning views and a vibrant culture.
- Benefits: Enjoy competitive pay, service charge, free meals, and exclusive discounts across our hotels.
- Why this job: Be part of a supportive team that values work/life balance and personal growth.
- Qualifications: Previous experience in a similar role is preferred but not essential.
- Other info: Flexible rotas and unique development pathways for career progression.
The predicted salary is between 24000 - 36000 £ per year.
Location: With unparalleled views of England's oldest working racecourse, the contemporary 85-bedroom ABode Chester is located in the heart of the city and has a modern, stylish and sophisticated design, making it a joy to work in.
SERVICE CHARGE - We pay our team service charge each month! This service charge all goes into one pot, and 100% of that service charge is then shared amongst all the team at the hotel - every penny received is paid out to the team.
Come and join our team as a Night Manager and let your passion and personality shine. Our culture is important to us, and we encourage everyone in our teams to show thoughtfulness towards each other and our guests.
As a Night Manager you will keep the hotel and its guests safe overnight. Experience in a similar role is preferred.
Check out some of the key points about the role:
- Keeping the hotel and all of our guests safe overnight.
- Compliance is important, meaning you'll keep on top of the nightly audits.
- You'll answer any questions our guests may have overnight.
- A handover is very important, so that our day staff know what happened overnight.
- We're all responsible for keeping the hotel looking perfect for our guests, so a little tidying overnight is essential. The role involves some public area cleaning including guest bathrooms.
- You'll help the restaurant team by getting the restaurant laid for breakfast.
Work/life balance is important to us all, so we will always try to be fair with our rotas. We just ask that you can be flexible with us, so we can be flexible with you in return.
To say thank you, we have many perks:
- Competitive pay - We are proud that everyone who joins our group gets a competitive rate of pay, irrespective of age, plus you get service charge and tips on top.
- Treat yourself once in a while with lots of retail and hospitality perks through our Perkbox platform.
- Excellent discounts across our family of hotels - you will be entitled to 25% off food & beverage in our hotels plus we offer an amazing staff rate of 25 B&B per person across the group & your friends and family get special rates too.
- We understand it's OK not to be OK, so we offer an externally run confidential helpline for any support you require about anything you might need as part of our Employee Assistance Programme.
- We sustain you physically too, meals when you are on duty are free.
- To be the best version of yourself, we encourage our teams to be curious. Everyone can learn and develop - our development pathways are unique to us and are the best in the business.
- We provide lots of opportunity to progress and move up - we have made hundreds of internal promotions, including to General Manager level.
- We like to say a special thank you for every year you are with us - our milestone awards include Champagne, afternoon tea, or dinner for you and someone special. When you reach the big milestones, you receive extra special gifts on top like longer hotel stays, extra days off and a unique gift especially chosen for you.
About our family of hotels: We bring a family of hotels together under one roof, ready to welcome guests with open arms, warm hearts and experiences that are simply memorable. Each of our hotels are unique, individual, and quirky in personality. Quality is fundamental to everything we do, and it is the simple things that matter. We believe everyone should feel included, special and welcome, and that applies to our team and our guests.
If you're the type of person that likes to learn and share the wisdom, get in touch.
Night Manager - Chester employer: Abode
Contact Detail:
Abode Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Manager - Chester
✨Tip Number 1
Familiarise yourself with the hotel and its unique features. Knowing about ABode Chester's location, design, and services will help you engage in meaningful conversations during your interview.
✨Tip Number 2
Highlight your experience in similar roles. Be prepared to discuss specific situations where you ensured guest safety or handled night audits effectively, as this will demonstrate your capability for the Night Manager position.
✨Tip Number 3
Show your understanding of the importance of teamwork. Since the role involves collaboration with day staff and other teams, emphasise your ability to communicate and work well with others to maintain a seamless operation.
✨Tip Number 4
Express your flexibility and willingness to adapt. The job requires a degree of flexibility with rotas, so be ready to discuss how you can accommodate the needs of the hotel while balancing your own schedule.
We think you need these skills to ace Night Manager - Chester
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Night Manager. Highlight your relevant experience and how it aligns with the job description.
Tailor Your CV: Customise your CV to reflect your experience in hotel management or similar roles. Emphasise skills such as safety compliance, guest relations, and teamwork, which are crucial for this position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your personality. Mention specific reasons why you want to work at ABode Chester and how you can contribute to their team culture.
Follow Up: After submitting your application, consider sending a follow-up message via WhatsApp to express your enthusiasm for the role. This shows initiative and keeps you on their radar.
How to prepare for a job interview at Abode
✨Show Your Passion for Hospitality
During the interview, express your enthusiasm for the hospitality industry. Share specific experiences that highlight your passion for providing excellent service and creating memorable guest experiences.
✨Demonstrate Safety Awareness
As a Night Manager, safety is paramount. Be prepared to discuss how you would handle emergency situations and ensure the safety of guests overnight. Highlight any relevant experience in similar roles.
✨Emphasise Teamwork and Communication
Talk about your ability to work collaboratively with other team members. Mention how you would ensure effective handovers and maintain clear communication with day staff to keep operations running smoothly.
✨Be Ready to Discuss Flexibility
Since the role requires flexibility in working hours, be open about your availability. Show that you understand the importance of work/life balance and are willing to adapt to the needs of the hotel.
