At a Glance
- Tasks: Keep our stylish hotel sparkling and welcoming for guests.
- Company: Join a unique family of boutique hotels with a warm culture.
- Benefits: Competitive pay, service charge, discounts, and free meals on duty.
- Other info: Flexible rotas, excellent career progression, and milestone rewards await you.
- Why this job: Show your personality and passion while making a real impact.
- Qualifications: No experience needed; just bring your positive attitude!
Location: ABode Canterbury is a stylish, four AA star 72-bedroom boutique hotel on Canterbury High Street, which houses our own restaurant brand, Brasserie ABode. For the commuters, Canterbury East and West train stations are just a few minutes’ walk away.
SERVICE CHARGE - We pay our team service charge each month! This service charge all goes into one pot, and 100% of that service charge is then shared amongst all the team at the hotel - every penny received is paid out to the team. Service charge can be in the region of £115 a month (around £1375 per year) over and above base pay for a full-time employee.
Come and join our team as a Housekeeping Assistant and let your passion and personality shine. Our culture is important to us, and we encourage everyone in our teams to show thoughtfulness towards each other and our guests.
As a Housekeeping Assistant you will keep all front of house areas and guest bedrooms gleaming, ready to welcome our wonderful guests. We welcome applications from candidates with no experience, as this role is all about personality and attitude; we can teach you the rest.
- From cleaning rooms to cleaning the lounge, you’ll play a massive part in making our beautiful hotel look and feel welcoming.
- We want you to be safe; it’s important to keep up to date on all COSHH training.
- We are one team, so we will all muck in from time to time, helping each other across departments.
- Work/life balance is important to us all, so we will always try to be fair with our rotas. We just ask that you can be flexible with us, so we can be flexible with you in return.
To say thank you, we have many perks:
- Competitive pay – We are proud that everyone who joins our group gets a competitive rate of pay, irrespective of age, plus you get service charge and tips on top.
- Treat yourself once in a while with lots of retail and hospitality perks through our Perkbox platform.
- Excellent discounts across our family of hotels – you will be entitled to 25% off food & beverage in our hotels plus we offer an amazing staff rate of £25 B&B per person across the group & your friends and family get special rates too.
- We understand it’s OK not to be OK, so we offer an externally run confidential helpline for any support you require about anything you might need as part of our Employee Assistance Programme.
- We sustain you physically too; meals when you are on duty are free.
- To be the best version of yourself, we encourage our teams to be curious. Everyone can learn and develop - our development pathways are unique to us and are the best in the business.
- We provide lots of opportunity to progress and move up – we have made hundreds of internal promotions, including to General Manager level.
- We like to say a special thank you for every year you are with us - our milestone awards include Champagne, afternoon tea, or dinner for you and someone special. When you reach the big milestones, you receive extra special gifts on top like longer hotel stays, extra days off and a unique gift especially chosen for you.
About our family of hotels: We bring a family of hotels together under one roof, ready to welcome guests with open arms, warm hearts and experiences that are simply memorable. Each of our hotels are unique, individual, and quirky in personality. Quality is fundamental to everything we do, and it is the simple things that matter. We believe everyone should feel included, special and welcome, and that applies to our team and our guests.
If you’re the type of person that likes to learn and share the wisdom, get in touch.
Room Attendant - ABode Canterbury - Housekeeping employer: ABode Hotels
ABode Canterbury is an exceptional employer that prioritises a supportive and inclusive work culture, offering competitive pay along with monthly service charge bonuses shared among the team. With a strong focus on employee growth, we provide unique development pathways and numerous internal promotion opportunities, ensuring that every team member can thrive in their career. Located in the heart of Canterbury, our stylish hotel not only offers a vibrant working environment but also generous perks such as discounts across our family of hotels and a commitment to work/life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Room Attendant - ABode Canterbury - Housekeeping
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on ABode Canterbury. Familiarise yourself with their values and what makes them unique. This will help you connect better during your chat and show that you're genuinely interested.
✨Tip Number 2
Be yourself! The role is all about personality and attitude, so let your true self shine through. Share your passion for hospitality and how you can contribute to making guests feel welcome and special.
✨Tip Number 3
Don’t hesitate to ask questions! When you get the chance to chat, ask about the team culture or what a typical day looks like. This shows you're engaged and helps you figure out if it’s the right fit for you.
✨Tip Number 4
Apply through our website or send a WhatsApp message with FAMILYFIRST! It’s a quick way to get in touch and shows you’re keen to join the family. Plus, we love hearing from enthusiastic candidates!
We think you need these skills to ace Room Attendant - ABode Canterbury - Housekeeping
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for hospitality and your eagerness to learn.
Tailor Your Application:Make sure to tailor your application to the Room Attendant role. Highlight any relevant experience or skills, even if it’s just a knack for keeping things tidy or a friendly attitude. We love a good fit!
Keep It Clear and Concise:We appreciate clarity, so keep your application straightforward. Use simple language and get to the point quickly. This helps us see your enthusiasm without wading through too much fluff!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you can find all the info you need right there. Plus, we’re always excited to welcome new faces to our team!
How to prepare for a job interview at ABode Hotels
✨Know the Hotel Inside Out
Before your interview, take some time to research ABode Canterbury. Familiarise yourself with its unique features, services, and values. This will not only show your genuine interest but also help you tailor your answers to align with their culture.
✨Showcase Your Personality
Since this role is all about personality and attitude, be sure to let your true self shine during the interview. Share personal anecdotes that highlight your friendliness, teamwork, and willingness to learn. Remember, they’re looking for someone who fits into their family-like culture!
✨Prepare for Practical Questions
Expect questions that assess your approach to housekeeping tasks. Think about how you would handle cleaning different areas or dealing with guest requests. Practising these scenarios can help you feel more confident and ready to impress.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how they celebrate milestones. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
