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- Tasks: Lead the reception team and ensure top-notch customer service at a stylish boutique hotel.
- Company: Chic boutique hotel in Canterbury with a focus on growth and employee well-being.
- Benefits: Competitive pay, service charges, staff discounts, and flexible work schedules.
- Why this job: Join a supportive environment that values learning and career progression.
- Qualifications: Experience in hospitality and strong leadership skills.
The predicted salary is between 30000 - 42000 £ per year.
A stylish boutique hotel in Canterbury is seeking a dedicated individual to manage the reception and nights team. This role involves ensuring excellent customer service, training new staff, and maintaining inventory operations.
The hotel offers competitive pay alongside service charges, staff discounts across hotels, and a supportive work environment that promotes learning and progression. Flexibility in work schedules is also emphasized, with various benefits to support employee well-being.
Reception Manager — Team Leader with Growth & Perks in Canterbury employer: ABode Hotels
Contact Detail:
ABode Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Manager — Team Leader with Growth & Perks in Canterbury
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at boutique hotels. A friendly chat can lead to insider info about job openings and even recommendations.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for customer service shine through. Share stories that highlight your experience in managing teams and creating memorable guest experiences.
✨Tip Number 3
Be proactive! If you see a job opening that excites you, don’t wait around. Apply through our website and follow up with a quick email to express your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Prepare for the unexpected! In interviews, be ready for situational questions about handling difficult guests or managing team dynamics. Practising these scenarios can help you stand out as a confident leader.
We think you need these skills to ace Reception Manager — Team Leader with Growth & Perks in Canterbury
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of humour or a personal story can make your application stand out.
Tailor Your Application: Make sure to customise your application for the Reception Manager role. Highlight your experience in customer service and team leadership, and don’t forget to mention any relevant training or management skills that align with our hotel’s values.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your key achievements and skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for all the perks and benefits we offer. Plus, it’s super easy!
How to prepare for a job interview at ABode Hotels
✨Know the Hotel Inside Out
Before your interview, make sure to research the boutique hotel thoroughly. Familiarise yourself with its history, values, and unique offerings. This will not only show your genuine interest but also help you tailor your answers to align with their customer service ethos.
✨Showcase Your Leadership Skills
As a Reception Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on training and development. Highlight any specific instances where your leadership made a positive impact on customer service or team performance.
✨Emphasise Flexibility and Adaptability
Given the emphasis on flexible work schedules, be ready to discuss your availability and how you handle changing situations. Share experiences where you've adapted to unexpected challenges, showcasing your problem-solving skills and commitment to maintaining excellent service.
✨Prepare Questions About Growth Opportunities
The hotel promotes learning and progression, so come prepared with questions about career development. Ask about training programmes or mentorship opportunities. This shows that you're not just looking for a job, but are genuinely interested in growing with the company.
