At a Glance
- Tasks: Keep our stylish hotel sparkling and welcoming for guests.
- Company: ABode Chester, a modern hotel with a vibrant team culture.
- Benefits: Competitive pay, service charge, discounts, free meals on duty, and wellness support.
- Other info: Flexible rotas, career progression opportunities, and unique milestone rewards.
- Why this job: Join a fun team, learn new skills, and make guests feel special.
- Qualifications: No experience needed; just bring your positive attitude and willingness to learn.
The predicted salary is between 20000 - 25000 £ per year.
With unparalleled views of England's oldest working racecourse, the contemporary 85‑bedroom ABode Chester is located in the heart of the city and has a modern, stylish and sophisticated design, making it a joy to work in.
SERVICE CHARGE: We pay our team service charge each month. This service charge all goes into one pot, and 100% of that service charge is then shared amongst all the team at the hotel—every penny received is paid out to the team. Our culture is important to us, and we encourage everyone in our teams to show thoughtfulness towards each other and our guests.
As a Housekeeping Assistant you will keep all front of house areas and guest bedrooms gleaming, ready to welcome our wonderful guests. We welcome applications from candidates with no experience; as this role is all about personality and attitude, we can teach you the rest.
Key Points about the Role:
- From cleaning rooms to cleaning the lounge, you’ll play a massive part in making our beautiful hotel look and feel welcoming.
- We want you to be safe; it’s important to keep up to date on all COSHH training.
- We are one team, so we will all muck in from time to time, helping each other across departments.
- Work/life balance is important to us all; we will always try to be fair with our rotas. We just ask that you can be flexible with us, so we can be flexible with you in return.
Perks and benefits:
- Competitive pay – We are proud that everyone who joins our group gets a competitive rate of pay, irrespective of age, plus you get service charge and tips on top.
- Treat yourself once in a while with lots of retail and hospitality perks through our Perkbox platform.
- Excellent discounts across our family of hotels – you will be entitled to 25% off food & beverage in our hotels and we offer an amazing staff rate of £25 B&B per person across the group; your friends and family get special rates too.
- We understand it’s OK not to be OK, so we offer an externally run confidential helpline for any support you require about anything you might need as part of our Employee Assistance Programme.
- We sustain you physically too; meals when you are on duty are free.
- To be the best version of yourself, we encourage our teams to be curious. Everyone can learn and develop – our development pathways are unique to us and are the best in the business.
- We provide lots of opportunity to progress and move up – we have made hundreds of internal promotions, including to General Manager level.
- We like to say a special thank you for every year you are with us – our milestone awards include champagne, afternoon tea, or dinner for you and someone special. When you reach the big milestones, you receive extra special gifts on top like longer hotel stays, extra days off and a unique gift especially chosen for you.
About our family of hotels: We bring a family of hotels together under one roof, ready to welcome guests with open arms, warm hearts and experiences that are simply memorable. Each of our hotels is unique, individual, and quirky in personality. Quality is fundamental to everything we do, and it is the simple things that matter. We believe everyone should feel included, special and welcome, and that applies to our team and our guests.
If you're the type of person that likes to learn and share the wisdom, get in touch. Send us a Whatsapp message with FAMILYFIRST to +44 7782 822774 to find out more, chat to us and apply (or apply the normal way, whichever works best for you!)
Room Attendant in Chester employer: ABode Chester - Housekeeping
At ABode Chester, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member is valued and supported. With competitive pay, inclusive benefits like service charge sharing, and a commitment to employee growth through unique development pathways, we ensure that our staff not only thrive in their roles but also enjoy a fulfilling work-life balance. Located in the heart of Chester with stunning views, our hotel provides a welcoming environment that encourages curiosity and camaraderie among colleagues.
Contact Details:
ABode Chester - Housekeeping Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Room Attendant in Chester
✨Explore Local Hotspots
For entry-level roles in the hospitality food service industry, getting a foot in the door can often mean walking into local cafés, restaurants, or hotels with your CV in hand. Introduce yourself, ask about openings, and show your enthusiasm. This face-to-face approach can really set you apart from other candidates who just apply online!
✨Utilise Seasonal Hiring Trends
Keep an eye on the busy seasons, like summer or winter holidays, when restaurants and venues are ramping up for new staff. Many establishments look for extra hands during these peak times, so target your applications around these windows. Engage with local event calendars to find places that might be preparing for busy periods.
✨Join Hospitality Communities
Connect with local hospitality groups on social media or platforms like Meetup; they're a great way to learn about unadvertised opportunities and network with industry folks. Plus, you’ll get insider tips on where the best spots to apply are, and maybe even find a mentor to guide you through your first steps in the industry.
✨Polish those Soft Skills
In food service, your ability to communicate well and remain calm under pressure is crucial. Consider volunteering at local events or gatherings where you can showcase these skills. It not only adds experience to your CV but also demonstrates your willingness to learn and adapt, which is super enticing to potential employers like ABode Chester - Housekeeping.
We think you need these skills to ace Room Attendant in Chester
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service world, mentioning your customer service experience is key. Even if it’s just a part-time gig or a volunteer role, highlight how you made customers happy or handled tricky situations. We love seeing those people-focused skills in your application!
Include Relevant Certifications:If you've got any relevant certifications, like a food hygiene certificate or bartending course, make sure they shine in your CV. Certifications show you're serious about your craft, and we appreciate candidates who come prepared with the right knowledge and skills for the job.
Craft a Genuine Cover Letter:For an entry-level position like this, your cover letter should reflect your enthusiasm and willingness to learn. Talk about why you’re excited about the role at ABode Chester - Housekeeping and what you hope to gain from working in hospitality. Let your personality come through!
Keep Your CV Clear and Concise:In hospitality, hiring managers might be sifting through loads of applications. Keep your CV neat and ensure it highlights your relevant experience and skills without fluff. Stick to one page if you can, making it easy for us to see why you'd be a great fit at ABode Chester - Housekeeping!
How to prepare for a job interview at ABode Chester - Housekeeping
✨Know Your Menu Inside Out
You'd be surprised at how many candidates stumble on questions about the menu! Make sure you familiarise yourself with the food and drink offerings at ABode Chester - Housekeeping. Knowing the ingredients, cooking methods, and even the specials can really impress your interviewer and show you're genuinely interested.
✨Show Off Your Customer Service Skills
In the hospitality-food-service world, customer service is king. Prepare some examples of how you've handled customer interactions in the past, whether in a part-time job or even during group projects. Practising these scenarios can set you apart and highlight your problem-solving abilities.
✨Be Ready for Practical Assessments
Since you're going for an entry-level role, don't be surprised if they ask you to demonstrate your skills in a practical way. Whether that's making a drink or setting a table, brush up on basic hospitality tasks. It shows that you're not just talk, but you can walk the walk too!
✨Display Your Willingness to Learn
As an entry-level candidate, your enthusiasm and willingness to grow can go a long way. Be prepared to discuss what you hope to learn and how you can contribute to the team at ABode Chester - Housekeeping. Your motivation can often outweigh experience, so let that passion shine through!
