At a Glance
- Tasks: Lead engaging onboarding sessions and design impactful learning content using AI tools.
- Company: Join a forward-thinking tech company focused on AI transformation.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Dynamic role with potential for creativity and collaboration across global teams.
- Why this job: Shape the future of learning and make a difference in new hires' experiences.
- Qualifications: 4+ years in adult learning facilitation and strong communication skills.
The predicted salary is between 70000 - 90000 £ per year.
About the Role
A new hire's first days at Abnormal shape how fast they ramp and how long they stay.
We run that experience globally through Becoming Abnormal and a growing set of onboarding and manager-enablement programs.
As our Learning Experience Facilitator, you will lead live sessions that people remember, build and refine the content behind them using adult-learning principles, and own the coordination and measurement around each program.
You will work AI-native, using AI tools to design and personalize learning faster than traditional cycles allow.
Abnormal's goal is to be the #1 place in the world for AI transformation.
You will be eager to learn, question, and experiment with cutting-edge AI tooling, and you will bring that same curiosity and experimentation to every new hire and manager you teach.
What you will do
- Facilitate live onboarding and enablement sessions across regions — virtual and in person — owning the room from open to close.
- Design and author session content grounded in adult-learning science (the AGES model: Attention, Generation, Emotion, Spacing).
- Coordinate programs across regions and stakeholders: scheduling, cohort logistics, and moving pieces across time zones.
- Measure learning impact, run feedback loops, and translate what you learn into concrete program improvements.
- Extend facilitation beyond onboarding into manager enablement and other People programs as the team scales.
- [AI Forward] Operate AI-native: use AI tools to draft, personalize, and refresh content — and model that mindset for the people you teach.
- Must Haves
- 4+ years facilitating live learning for adult professionals, virtual and in person, with demonstrated skill reading a room and creating psychological safety so people engage.
- End-to-end program ownership: you've taken programs from idea through objectives, design, delivery, and iteration, grounded in adult-learning principles.
- Creativity, original ideas, and a clear point of view on how programs should be built and improved.
- Strong cross-functional collaboration and coordination across multiple stakeholders and time zones.
- Excellent verbal and written communication; clear and accessible to any audience, from day-one hires to senior leaders.
- Comfort adopting AI tools in daily work and an eagerness to build with them.
- Nice to Have
- Onboarding-program experience at a high-growth technology company.
- Experience facilitating manager or leadership enablement programs.
- Familiarity with Workday Learning, another LMS, or SCORM authoring tools.
- A learning-science or instructional-design background (e. g., the AGES model); multi-region experience in a security or software context.
- #LI-LM3
Learning Experience Facilitator employer: Abnormal
At Abnormal, we pride ourselves on being an exceptional employer that fosters a culture of innovation and continuous learning. As a Learning Experience Facilitator, you will not only lead engaging onboarding sessions but also have the opportunity to shape the future of AI transformation in a collaborative environment. With a strong emphasis on employee growth, access to cutting-edge AI tools, and a commitment to creating memorable learning experiences, Abnormal is the ideal place for those looking to make a meaningful impact in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Learning Experience Facilitator
✨Dive into Digital Learning Communities
Join online forums and communities focused on digital education, like EdTech Meetups or LinkedIn groups. Engage actively—share ideas and insights, and you'll not only learn a ton but also connect with potential employers and thought leaders in the industry.
✨Showcase Your Teaching Skills
Create content that demonstrates your understanding of digital learning—think blogs, videos, or even free online workshops. This could catch the eye of companies like Abnormal looking for innovative thinkers. Plus, it’s a great way to practice your presentation skills!
✨Utilise University Career Services
If you're still in education or have access to an alumni network, make the most of your university's career services. They often have exclusive job listings and workshops tailored to students wanting to break into full-time roles in education technology.
✨Apply Directly Via Company Websites
When you come across roles like Learning Experience Facilitator at Abnormal, make sure to apply directly through their website. It not only shows you're serious but sometimes you'll find positions listed there that may not be on job boards yet. Keep an eye on those!
We think you need these skills to ace Learning Experience Facilitator
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at Abnormal, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of Abnormal and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at Abnormal
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that Abnormal might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at Abnormal.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
