At a Glance
- Tasks: Ensure safety and provide top-notch customer service at Saddlers Centre.
- Company: Join ABM, a leading provider of integrated facility solutions.
- Benefits: Enjoy 24/7 GP access, mental health support, and exclusive discounts.
- Other info: Flexible shifts with opportunities for career growth and development.
- Why this job: Be the face of security while making a real difference in your community.
- Qualifications: Must have a valid SIA Licence and a friendly, professional attitude.
The predicted salary is between 12 - 14 £ per hour.
LOCATION: SADDLERS CENTRE
SHIFT PATTERN: 3/4 shifts per week, 42 hours per week Nights (days if required with ample notice given)
PAY RATE: £ per hour
ROLE OVERVIEW AND PURPOSE
This important role is the public face of the Security Team. A can-do and professional attitude is essential in this highly influential role. You also need to ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site.
KEY RESPONSIBILITIES
- Readily interact with all visitors/tenants within the shopping centre, delivering first class customer focused service.
- Carry out regular patrols of the shopping centre as detailed in the site assignment Instructions, being always proactive.
- Continuously look for opportunities to be of assistance to visitors at the shopping centre, proactively helping wherever opportunities arise.
- Safeguard all the sites are safe and non-threatening environment for all visitors/tenants.
- Ensuring all incidents are managed in accordance with site policies and procedure.
- Liaising with site control room proactively reacting to incidents and ensuring colleagues are fully briefed and always supported.
- Ensure any unsecure areas of the site are reported to Control Room immediately and action taken to resolve.
- Record/log all non-conformances and emergencies with the appropriate control room operatives.
- Deal efficiently and effectively with all emergencies ensuring the Centre team are kept fully always informed.
- Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals, logging, and reporting incidents in line with site/company polices.
- Maintain vigilance and highlight/manage unauthorised access by banned individuals.
- Ensure radio procedures are always adhered to.
- Ensure all events/incidents are recorded in the Security Officer notebook correctly and notebook policies are always adhered to.
- Undertake any other reasonable duties as required to meet the needs of the business.
- Any other reasonable duties as requested by your line manager.
- Ensure a timely response to all security issues and events.
- Complete all training requirements as requested by line manager.
- Be available to cover at least one additional shift per month if requested to cover absence/annual leave.
REQUIRED SKILLS AND EXPERIENCE
- Be professional, pleasant, friendly, courteous, and helpful always whilst carry out duties to the highest standard.
- One team approach.
- Take ownership of all situations to ensure tasks are completed or escalated when necessary.
- To always stay motivated aim high and achieve.
- To respect all staff and visitors within the shopping centre.
DOCUMENTS/INFORMATION REQUIRED:
- Valid SIA Licence.
- You will need a 5-year checkable background.
- Provide documentation which demonstrates your eligibility to work within the UK.
Benefits
We’re proud to offer a great range of benefits including:
- 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home.
- Mental Health support and Life Event Counseling.
- Get Fit Programme.
- Financial and legal support.
- Cycle to work scheme.
- Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers; Life: Search for resources and tools on topics ranging from family and life to health, money and work; Support: Online chat or telephone service for urgent support in a crisis.
For more information about ABM’s benefits, visit our About ABM.
ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Nights Security Officer in Walsall employer: ABM
ABM is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With benefits like 24/7 GP access, mental health support, and a unique employee app for discounts and resources, team members are empowered to thrive both personally and professionally. Located in Saddlers Centre, the role of Nights Security Officer not only provides a chance to make a meaningful impact on visitor safety but also fosters a collaborative environment where every contribution is valued.
StudySmarter Expert Advice🤫
We think this is how you could land Nights Security Officer in Walsall
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in security or related fields. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Be proactive! Don’t just wait for job postings to appear. Visit the shopping centre, chat with current staff, and express your interest in joining the team. It shows initiative and can make you stand out.
✨Tip Number 3
Prepare for interviews by practising common security scenarios. Think about how you'd handle various situations, like dealing with emergencies or managing unauthorised access. Confidence is key!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates right there.
We think you need these skills to ace Nights Security Officer in Walsall
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how your unique experiences make you a great fit.
Tailor Your Application:Make sure to tailor your application to the Nights Security Officer role. Highlight relevant skills and experiences that align with the key responsibilities mentioned in the job description. This shows us you’ve done your homework!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate applications that are easy to read and get straight to the important bits!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at ABM
✨Know Your Role
Before the interview, make sure you thoroughly understand the responsibilities of a Nights Security Officer. Familiarise yourself with the key tasks like interacting with visitors and conducting regular patrols. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role involves a lot of interaction with the public, be prepared to discuss your previous customer service experiences. Think of specific examples where you went above and beyond to assist someone. This will highlight your ability to provide first-class service, which is crucial for this position.
✨Demonstrate Proactivity
The job requires a proactive approach to security. During the interview, share instances where you took initiative in past roles, whether it was identifying potential issues or helping others before being asked. This will illustrate your readiness to take ownership of situations.
✨Prepare for Scenario Questions
Expect questions that assess your response to various security scenarios. Practice how you would handle emergencies or suspicious behaviour. Being able to articulate your thought process and actions in these situations will show that you can think on your feet and act decisively.
