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- Tasks: Collect trolleys and maintain cleanliness at Castlepoint Shopping Park.
- Company: ABM is a leading provider of facility solutions, enhancing spaces globally.
- Benefits: Enjoy 24/7 GP access, mental health support, and exclusive employee perks.
- Why this job: Join a supportive team, ensure high standards, and interact with the public positively.
- Qualifications: Good communication skills, customer care experience, and a full UK driving licence required.
- Other info: Flexible hours, perfect for students seeking part-time work.
LOCATION: CASTLEPOINT SHOPPING CENTRE, Bournemouth
SHIFT PATTERN: 3 days a week – 2 week rota/ Tu/We/Th/Fr/Sa, 20 hours per week
TEMPORARY FIXED TERM CONTRACT UNTIL 28TH DECEMBER 2025
PAY RATE: £12.36 per hour
If you require any additional support or adjustments during the recruitment process, please don\’t hesitate to contact our Recruitment Department at recruitment@abm.com. We\’re here to help!
Main Duties & Responsibilities
- Thisis a dual role whichmayinclude a variety of tasksbut specifically:
- Tocollectloosetrolleys from all areas of the centre and secure them safely in thedesignatedareas for public use.
- Toperformvarious cleaning& waste managementdutiesasrequired.
- To ensure that all duties carried out are strictlyin accordance withour standards & policies so that quality work is delivered,meeting/exceeding our expectations.
- Toalways wearwell launderedcompany uniformso thatCastlepoint ShoppingPark’s’reputation for professionalism and quality is never compromised.
- To ensure that all work undertaken is carried outin accordance withCastlepoint& ABM’s Health and Safety procedures.Moreover,todemonstratetheir commitmentto the fact that eachCastlepoint/ABM employee has a personal responsibility for their own health and safety and for that of persons who may be affected by their acts/or omissions.
- Whilst atworktoeffectivelyassistwith thepublicin a friendly & professional manner.
- To carry outyourduties as directed bytheSupervisor.Moreover,to always consider the work undertaken and wherever opportunities for improvements to working practices exist, putting forward suggestions so that ‘continuous improvement’ is the norm.
- To work in a proactive manner supporting/assisting colleagues whenever in a position to do so.
- To undertake ad hoc duties as directed/ operationallyrequired.
Person Specification
- The right person for this role willensure exemplary standards in respect of thetrolleymanagement & cleaningservice provided atCastlepoint Shopping Park.
- Will supportcolleagues so thatteamworkthrives.
- Theright personwill be hardworking and committed to ensuring the highest standards arealways adhered to. Professionalalwaysand proactively interacting with the public asrequired.
Essential
- Good communicationskills both verbal andwritten.
- Excellent customer care skills
- Smart Clean Appearance– well-groomed always
- Totally committed tohigh standards& quality
- Full UK driving licence
We’re proud to offer a great range of benefits including:
- 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
- Mental Health support and Life Event Counseling
- Get Fit Programme
- Financial and legal support
- Cycle to work scheme
- Access Perks at Work, our innovative employee app where you can find:
- Perks: discounts, gift cards, cashback, and exclusive offers
- Life: Search for resources and tools on topics ranging from family and life to health, money and work
- Support: Online chat or telephone service for urgent support in a crisis
For more information about ABM’s benefits, visit our
About ABM:
ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
For more information, visit.
ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
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Trolley Management & Cleaning Operative employer: ABM
Contact Detail:
ABM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trolley Management & Cleaning Operative
✨Tip Number 1
Familiarise yourself with the Castlepoint Shopping Park layout. Knowing where trolleys are commonly left and the designated areas for their collection will show your initiative and understanding of the role during any discussions.
✨Tip Number 2
Demonstrate your customer service skills by preparing examples of how you've positively interacted with the public in previous roles. This will highlight your ability to maintain professionalism while assisting customers.
✨Tip Number 3
Show your commitment to health and safety by being prepared to discuss relevant procedures you’ve followed in past jobs. This will reassure us that you take these responsibilities seriously.
✨Tip Number 4
Think about ways you can contribute to continuous improvement in trolley management and cleaning practices. Bringing fresh ideas to the table can set you apart as a proactive candidate.
We think you need these skills to ace Trolley Management & Cleaning Operative
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the main duties and responsibilities. Highlight your relevant experience in trolley management, cleaning, and customer service in your application.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the job requirements. Emphasise your communication skills, customer care abilities, and commitment to high standards.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you have demonstrated teamwork, professionalism, and a proactive approach in previous jobs.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at ABM
✨Dress the Part
Make sure to wear a clean and well-fitted outfit that reflects professionalism. Since the role requires a smart appearance, consider wearing something similar to what you would wear on the job.
✨Showcase Your Communication Skills
During the interview, demonstrate your good verbal and written communication skills. Be friendly and approachable, as this role involves interacting with the public regularly.
✨Highlight Your Commitment to Standards
Emphasise your dedication to high standards and quality in your previous roles. Share examples of how you've maintained or improved service quality in past jobs.
✨Prepare for Teamwork Questions
Since teamwork is crucial for this position, be ready to discuss your experiences working in teams. Think of specific instances where you supported colleagues or contributed to a team goal.
